Christopher Fournier
Seymour
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
24
24
years of professional experience
Work History
Night Auditor
Westgate Resorts
Gatlinburg
05.2026 - Current
- Greeted guests warmly, managed check-in and check-out processes, and assigned accommodations according to procedures to enhance guest experience.
- Empowered to resolve guest concerns, took ownership of service recovery to ensure high levels of satisfaction.
- Perform cashiering functions including settling folios, processing payments, and accurately posting charges.
- Handle reservations, confirmations, and modifications with meticulous attention to detail and efficiency.
- Provide personalized assistance by addressing inquiries, making recommendations, and following up on additional information requests.
- Transmitted and received guest communications via phone, email, text, and in-person interactions, maintaining professionalism to foster positive relationships.
- Follow property service standards consistently and property-specific guidelines consistently.
- Maintain grooming and appearance standards reflecting the property’s brand image.
Night Operations Manager
Lowes Home Improvment
Sevierville
05.2024 - Current
- Implemented process improvements during night shifts, enhancing operational efficiency.
- Supervised daily operations for a team of 8 employees, ensuring optimal performance.
- Guided subordinates on job responsibilities, enhancing overall productivity.
- Reviewed production data routinely to meet and exceed weekly goals.
- Conducted training sessions to ensure compliance with workplace safety regulations.
- Trained new hires on company policies for effective team integration.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
Assistant Store Manager
Home Depot-Windham
Windham
10.2019 - 05.2024
- Managed daily store operations, including customer service, inventory management, and staff scheduling.
- Supervised a team while providing ongoing training to maintain high customer satisfaction levels.
- Monitored sales activities to enhance customer satisfaction and ensure quality merchandise delivery.
- Executed store standards by strategically rearranging sales floors to better highlight promotions and drive sales.
- Developed profit-boosting strategies by analyzing financial data and implementing cost-saving measures.
- Facilitated accurate income tax reports through regular inventory counts, supporting financial accuracy.
- Developed and implemented departmental policies and procedures for operational efficiency.
- Conducted staff performance reviews to ensure continuous improvement.
Maintenance Supervisor
Stevison Ham Company
Portland
03.2019 - 09.2019
- Reviewed work orders, allocated resources, assigned tasks, and prioritized job completion to streamline maintenance operations.
- Minimized accident severity and frequency through implementation of risk identification process.
- Ensured maintenance jobs adhered to corporate policies and legislative regulations.
- Completed regulatory obligations for operational duties in collaboration with environmental manager.
- Facilitated communication and strengthened relations between production and maintenance departments to enhance collaboration.
- Maintained housekeeping standards, productivity, and quality in mechanical maintenance department to ensure operational effectiveness.
- Reported repair job details, including tool usage, material consumption, man hours, and skills to maintenance coordinator.
Maintenance Supervisor
Tyson Foods Goodlettsville Case Ready
Goodlettsville
07.2017 - 03.2019
- Developed preventative and predictive maintenance plans for production equipment.
- Led maintenance teams to improve productivity and effectiveness.
- Managed maintenance functions to achieve production and service goals.
- Monitored personnel performance, providing guidance and coaching to improve skills.
- Mentored team members through regular feedback and cross-training opportunities.
- Developed budgets and managed costs to meet financial objectives.
- Contributed to equipment design and implementation processes.
- Collaborated closely with management team to achieve departmental objectives with full accountability.
Warehouse Worker
Cummins Southern Plains
San Antonio
09.2015 - 07.2017
- Coordinated daily packing, shipping, receiving, and distribution tasks to ensure timely fulfillment of orders.
- Executed warehouse tasks to maintain workflow and support operational efficiency.
- Conducted cycle counts to ensure inventory accuracy.
- Inspected and documented damaged goods for proper disposal or vendor return, ensuring compliance with company standards.
- Processed defective merchandise returns as required.
Maintenance Tech
Tyson Foods Ready Plant
Sherman
08.2013 - 10.2015
- Diagnosed and mitigated technical challenges to enhance equipment reliability.
- Managed preventative maintenance tasks to ensure reliable equipment performance.
- Executed maintenance tasks on schedule to maximize equipment uptime.
- Conducted regular inspections on assigned equipment to uphold performance standards.
- Maintained precise records to support OSHA compliance and safety audits.
- Provided operator assistance during changeovers to facilitate efficient processes.
- Maintained cleanliness and orderliness of work areas, adhering to good housekeeping practices.
- Demonstrated commitment to plant safety and GMP standards while fulfilling managerial assignments.
Platoon Sergeant
United States Army
Fort Campbell
02.2002 - 09.2013
- Evaluated troubleshooting techniques for 15 military personnel, saving $150,000 for unit and army.
- Led maintenance efforts by applying advanced technical knowledge to enhance existing procedures.
- Recommended measures to enhance conditions and operations of machines and equipment.
- Performed repairs and replacements to ensure optimal equipment functionality.
- Performed routine maintenance procedures on a fleet of vehicles. on a 400-vehicle fleet, achieving a 25% increase in efficiency.
- Conducted regular operation and maintenance tasks on forklifts, facilitating smooth part handling during logistical patrols.
- Organized and prioritized work orders for equipment maintenance tasks. Organized spare parts and equipment maintenance history using computerized systems.
- Enforced standards of conduct and military regulations to maintain unit discipline.
Education
Diploma -
Sanford School
Sanford, ME01-1995
A.A.S. in Criminal Justice -
Central Texas College
Fort Polk, LA03-2003
Skills
- Night audit procedures
- Guest service training
- Cash handling procedures
- Customer relations
- Onsite operations
- Logistics management
- Cash handling
- Store organization
- Stock management
- Problem solving
- Cash handling
Timeline
Night Auditor
Westgate Resorts
05.2026 - Current
Night Operations Manager
Lowes Home Improvment
05.2024 - Current
Assistant Store Manager
Home Depot-Windham
10.2019 - 05.2024
Maintenance Supervisor
Stevison Ham Company
03.2019 - 09.2019
Maintenance Supervisor
Tyson Foods Goodlettsville Case Ready
07.2017 - 03.2019
Warehouse Worker
Cummins Southern Plains
09.2015 - 07.2017
Maintenance Tech
Tyson Foods Ready Plant
08.2013 - 10.2015
Platoon Sergeant
United States Army
02.2002 - 09.2013
Diploma -
Sanford School
A.A.S. in Criminal Justice -
Central Texas College