Christopher Henderson
Shelbyville
Summary
My goal is to begin my career in Information Technology through an IT Help Desk, Desktop Support, or Technical Support role where I can combine my technical training, customer service experience, and strong work ethic. I am eager to continue learning, earn industry certifications, and grow into advanced IT positions
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager in Training/Assistant Manager
Hibbet Sports
Shelbyville, TN
04.2025 - Current
- Assisted in inventory management to ensure stock availability and organization.
- Executed daily operational tasks, enhancing workflow efficiency across the team.
- Developed product knowledge to provide exceptional customer service and support sales initiatives.
- Collaborated with team members to maintain a clean and organized store environment.
- Trained new staff on company policies, procedures, and best practices for customer interaction.
- Implemented visual merchandising strategies to optimize product displays and attract customers.
- Monitored sales trends to identify potential areas for improvement in merchandise selection.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
Meat and Produce Orderfiller
Walmart Distribution Center
Shelbyville, TN
11.2024 - 05.2025
- Operated pallet jacks and forklifts to efficiently transport merchandise within the distribution center.
- Accurately picked and packed orders according to customer specifications, ensuring quality control standards were met.
- Collaborated with team members to streamline order fulfillment processes, improving overall efficiency.
- Maintained cleanliness and organization of work area, adhering to safety regulations and best practices.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
Sales Associate
Hibbet Sports
Shelbyville, TN
09.2023 - 11.2024
- Engaged customers by providing product knowledge and personalized shopping experiences.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Processed sales transactions accurately using point-of-sale systems to ensure customer satisfaction.
- Collaborated with team members to achieve sales targets and maintain a positive store environment.
Cashier/Stocker
Piggy Wiggly
Shelbyville, TN
06.2023 - 09.2024
- Processed customer transactions efficiently using POS systems.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
- Assisted customers with product inquiries, enhancing shopping experience.
- Trained new cashiers and stockers on operational procedures and customer service best practices.
- Maintained cleanliness and organization of checkout area to improve workflow efficiency.
- Restocked shelves efficiently to maintain product availability and enhance customer satisfaction.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Education
Information Technology Degree - Information Technology/Infrastructure Management
TCAT Shelbyville
12-2026
Associate of Science - Criminal Justice
Motlow State Community College
Tullahoma, TN05-2026
High School Diploma -
Shelbyville Central High School
Shelbyville, TN05-2024
Skills
- Staff leadership
- Account management
- Technical skills
- Quality management
- Staff supervision
- Employee mentoring
- Financial management
Certification
Forklift Operator
Desktop Support Technician
Network and Infrastructure Technician
Timeline
Manager in Training/Assistant Manager
Hibbet Sports
04.2025 - Current
Meat and Produce Orderfiller
Walmart Distribution Center
11.2024 - 05.2025
Sales Associate
Hibbet Sports
09.2023 - 11.2024
Cashier/Stocker
Piggy Wiggly
06.2023 - 09.2024
Information Technology Degree - Information Technology/Infrastructure Management
TCAT Shelbyville
Associate of Science - Criminal Justice
Motlow State Community College
High School Diploma -
Shelbyville Central High School