Christopher Jackson
Memphis
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Security Officer
Advance Duty Proffesionals
03.2025 - Current
- Monitored facility entrances and exits to ensure security compliance.
- Conducted regular patrols to identify and report suspicious activities.
- Responded promptly to alarms and incidents, ensuring safety of personnel.
- Prepared detailed incident reports for management review and analysis.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Sales Consultant
Gossett Hyundai South
05.2023 - Current
- Assisted customers in product selection to enhance shopping experience.
- Gained knowledge of sales techniques and product features through training sessions.
- Collaborated with colleagues to ensure timely responses to customer inquiries.
- Engaged with customers to identify needs and provide tailored solutions.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Negotiated prices, terms of sales and service agreements.
Mover
Helping Hands Movers
02.2023 - 04.2024
- Coordinated loading and unloading of items, ensuring safe transport and minimal damage.
- Assisted with inventory management, tracking items in and out of storage facilities.
- Operated moving equipment such as dollies and hand trucks to enhance efficiency.
- Implemented safety protocols, reducing risk of injury during moving operations.
- Streamlined packing processes, improving overall workflow during moving assignments.
- Resolved customer concerns promptly, enhancing service satisfaction levels.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Moved furniture and boxes using utility dolly and truck ramp.
- Strapped items down over protective padding to secure throughout transportation.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
- Communicated with customers courteously and professionally to drive satisfaction.
Education
No Degree - Business Administration And Management
Benedict College
Columbia, SC05-2015
High School Diploma -
Barringer Highschool
Newark, NJ06-2009
Skills
- Report writing
- Incident reporting
- Detail-oriented
- Superior customer service
- Physical fitness
- Conflict de-escalation
- Conflict resolution techniques
- Work ethic
- Verbal and written communication
- Reliability
- Punctuality
Timeline
Security Officer
Advance Duty Proffesionals
03.2025 - Current
Sales Consultant
Gossett Hyundai South
05.2023 - Current
Mover
Helping Hands Movers
02.2023 - 04.2024
No Degree - Business Administration And Management
Benedict College
High School Diploma -
Barringer Highschool