CHRISTOPHER LAUREANO COLON
Aviation Ramp Specialist
Nashville
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through ten years of aviation experience.
Overview
12
12
years of professional experience
Work History
AIRCRAFT LOAD AGENT
Delta Air Lines
04.2015 - Current
- Loading/Unloading passenger luggage, Mail and Freight within aircraft limits
- Wing Walking Aircrafts in/out of gates
- Ensuring my safety & the safety of others around me
- Transport Passenger luggage to transfer points
- Preparing Aircraft for Departure
- Improved on-time departure rates by closely monitoring load progress and coordinating with relevant parties.
- Contributed to the development of standard operating procedures, ensuring consistent application across all agents.
- Maintained high safety standards during loading processes, minimizing risks to personnel, equipment, and aircraft.
- Served as a key point of contact between load agents and team members, effectively addressing questions or concerns from colleagues or airline partners.
- Load-desk/operations qualified.
TOWER AGENT ACC
Delta Air Lines
12.2018 - 06.2021
- Issuing push back and taxi clearance to arriving and departing aircraft using VHF FEQ'S.
- Monitoring Operations FEQ for any communications from aircraft.
- Practices safety-conscious behaviors in all aspects of the operation.
- Monitoring Gate Keeper Programs, plotting gate assignments, ensuring there are no hold outs or conflicts, coordinating local aircraft movement.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
CUSTOMER SERVICE AGENT
Hallmark Aviation
10.2014 - 02.2015
- Unloading/ Loading passengers onto the Aircraft
- Ensuing safety of all passengers and crew during the offloading and boarding process
- Checking passport information within Saber during operation of international flights
Education
Bachelor of Science - Professional Pilot Program
Utah Valley University
Orem, UTHigh School Diploma -
City As High School
New York05-2012
Skills
- Reliability and punctuality
- Flight safety awareness
- Loading and unloading
- Marshaling aircraft
- Ramp service
- Deicing of aircraft
- Baggage handling
- Crew assistance
- Security awareness
- Aviation regulations
- Pushback and towing
- Weight/balance loading
Timeline
TOWER AGENT ACC
Delta Air Lines
12.2018 - 06.2021
AIRCRAFT LOAD AGENT
Delta Air Lines
04.2015 - Current
CUSTOMER SERVICE AGENT
Hallmark Aviation
10.2014 - 02.2015
High School Diploma -
City As High School
Bachelor of Science - Professional Pilot Program
Utah Valley University