CHRISTOPHER PELTIER
Clarksville
Summary
Experienced Receiving Coordinator skilled in inventory management and shipment coordination. Known for streamlining shipping processes and enhancing inventory accuracy. Collaborative team player with strong problem-solving skills in fast-paced settings. Proficient in ensuring efficient operations and upholding quality control standards.
Overview
30
30
years of professional experience
Work History
Receiving Coordinator
LCI Eagle Mart
10.2020 - Current
- Oversees all paperwork associated with operating the SSSC including receipt and procurement control, purchase order data input, and report preparations.
- Prepare reports for review by the Manager and Assistant Manager and process purchase orders when approved by the manager or Assistant Manager.
- Utilizes the Internet, phone and fax to follow-up on overdue orders.
- Reconciles and processes receipts received from store personnel, primarily the warehouse worker.
- Submits discrepancy reports on mis-shipped or incorrectly shipped material and follow-up action as needed.
- Assists in providing quality customer service either by telephone or in person.
- Performs certain duties contained within the Customer Care Coordinator job description. The amount of work is determined by the size of the store and volume of businesses and receipt.
- Provides general administrative support for the operation of the store.
Master Parts Specialist
Wyatt Johnson Imports
01.2003 - 10.2020
- Solely handled the Mazda parts department and six (6) service technicians
- Provided excellent customer service by preparing cost estimates and explaining necessary repairs to customers in layman's terms
- Utilized Reynolds & Reynolds automated computer database used to maintain and track repair part inventories on maintenance work orders for Hyundai, Mazda, and Subaru vehicles
- Used daily Electronics Parts Catalog (EPC) to accurately locate parts for technicians and customers
- Maintained adequate inventory levels by monitoring shipments received and parts delivered
- Adjusted inventory levels to accommodate for parts shortages/overages and lack of demand
- Placed special orders, located and received parts, and confirmed information on bills of lading with invoices
Service Manager
Riverside Auto Care
01.2001 - 01.2003
- Prioritized, assigned, and adjusted workflow for mechanics in a 5-bay automotive service center
- Prepared computerized work orders and cost estimates based on parts and labor requirements
- Briefed customers on the nature of needed repairs and services as well as associated labor costs
- Explained and clarified service agreements/warranties terms and conditions to customers
- Scheduled services and contacted customers for vehicle pick-up via telephone
- Always displayed a courteous disposition in handling customer complaints or service-related issues
- Processed cash, check, credit/debit card final payment transactions for customers
Commercial Driver
Auto Zone
01.1998 - 01.2001
- Operated a vehicle in support of automotive dealerships and service centers throughout the area
- Delivered and picked-up 40-50 parts per daily average to expedite vehicle repairs and services
- Assisted customers at the parts counter as needed
- Cross-referenced auto parts using technical manuals and computerized databases
- Assisted customers in locating correct vehicle repair items/accessories and selecting merchandise
Mechanic
Preston Hood Chevrolet
01.1995 - 01.1997
- Conducted predelivery inspections on Chevy vehicles, ensuring systems were operational and appearance was immaculate
- Alerted supervisor of vehicle's need for additional repairs
- Serviced heating/cooling, exhaust, transmission, and engine systems; aligned and replaced brakes
- Used a variety of test sets, special tools, and calibrated items to troubleshoot and diagnose malfunctions
- Referred to manufacturer publications, technical manuals, and schematics to ensure uniform repairs
- Maintained a safety conscientious mindset to prevent personal injury or equipment damage
Education
Associate of Applied Science -
Austin Peay State University
Clarksville, TNSkills
- Account Updating
- Coordinating Paperwork
- Verbal and Written Communication
- Product Merchandising
- Goal Setting
- Order Fulfillment
- Display Building
- Vendor Relations
- Reviewing Deliveries
- Invoice Processing
- Report Generation
- Catalog and Parts Familiarity
- Operations Management
- Problem-Solving Skills
- Delivery Coordination
- Clean Driving Record
- Returns Processing
- Purchasing Oversight
- Customer Service
Timeline
Receiving Coordinator
LCI Eagle Mart
10.2020 - Current
Master Parts Specialist
Wyatt Johnson Imports
01.2003 - 10.2020
Service Manager
Riverside Auto Care
01.2001 - 01.2003
Commercial Driver
Auto Zone
01.1998 - 01.2001
Mechanic
Preston Hood Chevrolet
01.1995 - 01.1997
Associate of Applied Science -
Austin Peay State University
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