CHRISTOPHER WILLIAMS
Oak Ridge
Summary
Operations Specialist with a proven track record in Property and Fleet Operations at Oak Ridge Associated Universities (ORAU), enhancing team productivity through effective communication and problem resolution. Skilled in Lean Manufacturing and OSHA guidelines, I successfully managed multiple projects, boosting customer satisfaction and implementing process improvements that reduced waste and improved supply turnover.
Overview
17
17
years of professional experience
Work History
Operations Specialist 40+ Hours/Week
ORAU
10.2023 - Current
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
- Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
- Enhanced team productivity with effective communication strategies and regular performance reviews.
- Boosted overall customer satisfaction, resolving complaints and inquiries in timely and empathetic manner.
- Managed Excess Property warehouse including performing monthly inventories of barcoded property, scrap paperwork and disposal and recycling.
Factory Worker 40+ Hours/Week
American Tube Technology
05.2023 - 10.2023
- Carefully packaged finished products and prepared for shipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Loaded and unloaded machinery and various supplies from trucks using forklift.
- Cleaned work area to prevent hazards and promote a safe work environment.
- Helped in start up of factory including building materials, slight electrical work, and construction work using hand and power tools.
- Participated in training sessions to enhance skills and knowledge.
- Weighed and measured items to prevent waste and meet quality standards.
- Performed quality checks on finished products to identify and address discrepancies.
- Monitored machinery to identify concerns, make corrections, or report complex problems.
Line Worker/Floater, 40+ Hours/Week
Aisin Automotive Casting LLC
09.2017 - 04.2023
- Demonstrated proper use of trim press, shot blast, and distortion table to newly hired employees to avoid workplace injuries.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
- Calibrated distortion table on 2 hour basis to maintain optimal performance.
- Used established standard of work instructions to complete jobs quickly, accurately and with zero errors.
- Inspected finished products for quality in adherence to customer specifications.
Operations Managerial Consultant, 40+Hours/Week
Aisin Automotive Casting Tennessee, Inc.
10.2020 - 04.2021
- Developed process that reduced waste and improved supply turnover.
- Implemented items or standard or work to reduce waste.
- Helped improve ergonomics of production lines.
- Implemented items or standard of work to improve employee morale.
Security Site Supervisor, 40+ Hours/Week
G4S Secure Solutions
08.2014 - 09.2017
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Monitored property and investigated any areas of suspicion.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of up to 3-4 security officers and managed administrative duties, including scheduling and performance evaluations.
- Updated daily logs, schedules, incident reports, etc. using Microsoft Office i.e. Word and Excel. Also, proficient in Microsoft Outlook.
Security Shift Supervisor, 40+ Hours/Week
Murray Guard
08.2011 - 08.2014
- Screened vendors and contractors before granting access to restricted areas within hospital.
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Assessed ongoing risk factors and suggested improvements to senior management.
- Supervised team of 3 security personnel during shift.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Recorded incident reports with detailed accounts of occurrences.
Cashier/Store Clerk, 40+ Hours/Week
Pilot Travel Centers LLC
08.2010 - 08.2011
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Counted cash in register drawer at beginning and end of shift.
- Assisted customers by answering questions and fulfilling requests.
Corrections Officer, 40+ Hours/Week
Union County Sheriff's Department
08.2008 - 07.2010
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Routinely counted inmates and in response to potential security breaches.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
- Authored incident reports for management on violations and discrepancies.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Education
High School Diploma -
Union County High School
Maynardville, TN05.2006
Skills
- Power Tools
- Teamwork
- Hand Tools
- Health and Safety Standards
- Trim press, shot blast, and distortion table operation
- Problem resolution
- Supervision
- Installation and Repair
- Machine Operation
- Predictive and Preventive Maintenance
- Equipment Cleaning
- OSHA guidelines
- Microsoft Office Applications
- 5S
- Kanban
- Lean Manufacturing
- Forklift Operation
- Scissor Lift Operation
- Driving
- Project management
Timeline
Operations Specialist 40+ Hours/Week
ORAU
10.2023 - Current
Factory Worker 40+ Hours/Week
American Tube Technology
05.2023 - 10.2023
Operations Managerial Consultant, 40+Hours/Week
Aisin Automotive Casting Tennessee, Inc.
10.2020 - 04.2021
Line Worker/Floater, 40+ Hours/Week
Aisin Automotive Casting LLC
09.2017 - 04.2023
Security Site Supervisor, 40+ Hours/Week
G4S Secure Solutions
08.2014 - 09.2017
Security Shift Supervisor, 40+ Hours/Week
Murray Guard
08.2011 - 08.2014
Cashier/Store Clerk, 40+ Hours/Week
Pilot Travel Centers LLC
08.2010 - 08.2011
Corrections Officer, 40+ Hours/Week
Union County Sheriff's Department
08.2008 - 07.2010
High School Diploma -
Union County High School
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