Dynamic healthcare leader with a proven track record at National Healthcare Corporation, excelling in operational efficiency and cross-functional coordination. Expert in data analysis and relationship management, driving strategic initiatives that enhance patient care and reduce costs. Recognized for fostering effective team engagement and implementing quality assurance measures to achieve organizational goals.
Overview
33
33
years of professional experience
1
1
Certification
Work History
AVP, Clinical Reimbursement
National Healthcare Corporation, Nhc
Knoxville
04.2002 - Current
Prepared presentations for executive level audiences regarding project updates and accomplishments on a monthly and quarterly basis.
Developed strategic plans to increase efficiency across all departments while reducing overall costs.
Collaborated with senior management to identify cost-saving opportunities and develop strategies for achieving financial objectives.
Assisted in developing business cases for proposed projects or initiatives.
Identified potential risks associated with new projects or initiatives and developed mitigation plans accordingly.
Created training materials and facilitated workshops to ensure partners were up-to-date on industry best practices.
Coordinated cross-functional teams in order to deliver large scale projects within agreed upon timelines.
Managed relationships with external partners such as consultants, vendors, contractors.
Reviewed existing policies and procedures related to operations, finance, human resources.
Monitored financials including budgets, forecasts, and actuals, ensuring accuracy of information provided by subordinates.
Established key metrics to measure effectiveness of projects and initiatives.
Assistant Director of Nursing
Williamson County Health Department
Franklin
03.2000 - 04.2002
Responded promptly to inquiries from physicians, families, staff members, and other healthcare professionals.
Developed and implemented policies and procedures to ensure compliance with state regulations.
Collaborated with multidisciplinary teams to develop best practices for patient care delivery.
Implemented infection control measures according to established protocols.
Oversaw daily operations within the department including scheduling shifts and approving time off requests.
Provided leadership support during times of crisis or emergency situations.
Assessed staffing needs based on patient census and acuity levels.
Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Explained policies, procedures and services to patients.
Directed, supervised and evaluated medical personnel.
Assistant Director of Nursing
National Healthcare Corporation, Nhc
Franklin
03.1992 - 03.2000
Responded promptly to inquiries from physicians, families, staff members, and other healthcare professionals.
Coordinated the planning, implementation, evaluation, and documentation of nursing care plans.
Collaborated with multidisciplinary teams to develop best practices for patient care delivery.
Served as a mentor for new graduates entering into the field of nursing.
Attended meetings with key stakeholders to discuss issues affecting the Nursing Department.
Facilitated professional development opportunities for nurses through continuing education programs.
Ensured proper orientation of new hires as well as ongoing training for existing staff members.
Oversaw daily operations within the department including scheduling shifts and approving time off requests.
Provided leadership support during times of crisis or emergency situations.
Assisted with recruitment and retention of nursing staff.
Implemented changes needed to correct deficiencies found during government inspections.
Evaluated staff performance and prepared accurate reports detailing findings.
Conducted recruitment and retention activities to develop highly skilled nursing team.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Assessed staffing needs based on patient census and acuity levels.
Provided guidance to department supervisors regarding clinical practice standards.
Conducted performance evaluations for all nursing personnel.
Developed and implemented strategies to promote patient safety and quality care outcomes.
Assessed competency of clinical staff to promote quality, continuity, and safety.
Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
Monitored development, implementation and updates of individualized care plans.