Christy Dickson
Parsons
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
9
9
years of professional experience
2000
2000
years of post-secondary education
Work History
Medical Assistant
FastPace Health
Parsons
12.2024 - Current
- Facilitated patient care and administrative operations for healthcare providers.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Administered medications under physician's supervision.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected samples from patients for laboratory testing purposes.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Staffing Coordinator, Nursing Administration
Encompass Health Rehabilitation Hospital
Jackson
05.2023 - 12.2024
- Assisted in the development of policies and procedures related to staffing operations.
- Resolved conflicts between staff members related to scheduling or other issues.
- Developed and implemented recruitment strategies to attract qualified candidates.
- Monitored employee performance and provided feedback as needed.
- Created and updated staffing schedules to ensure proper coverage for all shifts.
- Conducted interviews with prospective candidates to assess their qualifications.
- Assisted in onboarding new hires by providing orientation materials and training resources.
Medical Assistant/Clinical Field Supervisor
360care
Russellville
01.2017 - 05.2023
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Inspected equipment to ensure proper working order prior to use on patients.
- Provided assistance to medical staff in performing minor surgical procedures.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Organized patient charts before each day's clinic sessions began.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Maintained accurate records of employee timecards, leave requests.
- Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
- Supervised and coordinated daily activities of field personnel to ensure efficient operations.
Education
Diploma - Medical Administration
Tennessee College of Applied Technology
Jackson, TN 11.2013 - 11.2014
Dyersburg High School
Dyersburg, TNSkills
- Electronic health records
- Patient scheduling
- Lab procedures
- Medication administration
- Staffing management
- Team collaboration
- Effective communication
- Time management
- Patient interaction
- Medical terminology
- Maintaining confidentiality
- Patient assessments
- Direct patient care
- Professionalism and ethics
Timeline
Medical Assistant
FastPace Health
12.2024 - Current
Staffing Coordinator, Nursing Administration
Encompass Health Rehabilitation Hospital
05.2023 - 12.2024
Medical Assistant/Clinical Field Supervisor
360care
01.2017 - 05.2023
Diploma - Medical Administration
Tennessee College of Applied Technology
11.2013 - 11.2014
Dyersburg High School
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