Christy Higgins
Afton
Summary
Results-driven property manager with over seven years of experience in coordinating daily operations and managing lease agreements. Proficient in financial tracking and documentation accuracy, ensuring compliance and timely resolution of client concerns.
Overview
12
12
years of professional experience
Work History
Property Manager
Century 21
Greeneville, TN
09.2018 - Current
- Coordinate daily operations and client communications or multiple properties
- Manage lease agreements, payment processing, and financial documentation
- Maintain accurate financial records and oversee account reconciliation
- Respond to client concerns and resolve issues in a timely, professional manner
- Coordinate with vendors and contractors to ensure services are completed efficiently
- Ensure regulatory compliance, including Fair Housing standards
Check In Receptionist
Dr Brad Johnson
Greeneville, TN
08.2018 - 09.2018
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Coordinated communication between patients and medical staff, enhancing overall service delivery.
- Maintained patient records with accuracy, adhering to confidentiality regulations HIPAA compliance and office policies.
- Streamlined administrative processes by implementing efficient filing systems for patient documentation.
- Developed and maintained positive relationships with patients, addressing concerns and providing assistance as needed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Updated and maintained Electronic Health Records (EHR)
Insurance Follow-Up Representative
Ballad Health
Johnson City, TN
06.2016 - 08.2018
- Coordinated insurance claims follow-up to ensure timely resolution and payment.
- Analyzed account discrepancies to identify root causes and improve collection processes.
- Communicated with patients and providers regarding outstanding balances and claim statuses.
- Implemented process improvements for tracking claim statuses, enhancing operational efficiency.
Machine Operator
LMR Plastics
Greeneville, TN
12.2013 - 06.2016
- Operated injection molding machines to produce high-quality plastic components.
- Monitored production processes to ensure adherence to safety and quality standards.
- Trained new operators on machinery operations and safety protocols, fostering a collaborative work environment.
Education
High School Diploma -
West Greene High School
Mosheim, TNSkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Lease renewals
- Property tours and inspections
- Maintenance scheduling
- Administrative support
- Preparing property agreements
- Documentation accuracy
- Financial Tracking
- Conflict Resolution
Timeline
Property Manager
Century 21
09.2018 - Current
Check In Receptionist
Dr Brad Johnson
08.2018 - 09.2018
Insurance Follow-Up Representative
Ballad Health
06.2016 - 08.2018
Machine Operator
LMR Plastics
12.2013 - 06.2016
High School Diploma -
West Greene High School