Ciara Strong
Clinton
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Assistant
East Tennessee Orthodontics
06.2024 - 01.2025
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared patient x-rays and images for dentist review.
- Scheduled and confirmed patient appointments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Designed dental report card to explain patient dental health status and treatment plans.
SR Member Experience Consultant
Y-12 Federal Credit Union
12.2017 - 08.2023
- Consistently achieved sales targets by promoting products and services to customers.
- Built strong relationships with customers through exceptional communication and interpersonal skills.
- Demonstrated professionalism and poise in high-stress situations while assisting customers with various tasks such as opening and closing accounts, filling out loan applications, and investigating identity theft.
Machine Operator
Valley Apparel, LLC
08.2016 - 12.2017
- Ensured adherence to company and OSHA safety regulations for machine maintenance and work area cleanliness.
- Monitored equipment operations to detect malfunctions and failures, ensuring high-quality results promptly.
- Utilized sewing machines and hand stitching to join, reinforce, and embellish products to meet manufacturer specifications.
Floater
EHC Medical
05.2015 - 08.2016
- Created and maintained an organized filing system for medical records, ensuring easy access to patient information.
- Scheduled and confirmed appointments and meetings, providing excellent customer service to potential clients.
- Processed transactions, entered examination and treatment plan information, and authorized drug refills while maintaining patient confidentiality and accuracy.
Education
Registered Dental Assistant Program -
Dental Staff School
Knoxville, TN03.2024
Phlebotomy - CPT-NHA - undefined
Tennessee College of Applied Technology Knoxville
Knoxville, TN01.2014
High School Diploma -
Anderson County High School
Clinton05-2013
Skills
- Patient Relations & Education
- Chairside Assistance
- Digital X-rays
- Impressions
- Model Trimming
- Intraoral Camera
- Office Administration
- Orthodontic photography
- Instrument preparation
- Patient scheduling
- Chair-side support
- Charting
- Appointment Scheduling
- Infection Control
- OSHA Regulations
- Phone reception
- Letter writing
- Office correspondence
- Office supply inventory
- Multi-line phone systems
- Organization
- Equipment sterilization
- Patient-focused care
- Phlebotomy
- Calm and level-headed under duress
- Vital sign monitors
- Patient care coordination
- Conflict resolution
- Financial software
- Data inputting
- Cash counting
- Deposit and withdrawal management
- Team collaboration
- Cash handling expertise
- Financial transactions
- Stress tolerance
- Customer relationship development
- Fraud detection
- Decision-making
- Time management
Certification
- RDA - Registered Dental Assistant
- Licensed CPR - 2024
Timeline
Dental Assistant
East Tennessee Orthodontics
06.2024 - 01.2025
SR Member Experience Consultant
Y-12 Federal Credit Union
12.2017 - 08.2023
Machine Operator
Valley Apparel, LLC
08.2016 - 12.2017
Floater
EHC Medical
05.2015 - 08.2016
Phlebotomy - CPT-NHA - undefined
Tennessee College of Applied Technology Knoxville
Registered Dental Assistant Program -
Dental Staff School
High School Diploma -
Anderson County High School