Ciera Holder
Memphis
Summary
Dynamic leader and compassionate caregiver with proven expertise in staff training and development from Waffle House and patient care & safety from Pure Heart Of Gold Home Care Agency. Excelled in teamwork and collaboration, enhancing team performance and patient quality of life. Skilled in medication administration and maintaining high sanitation standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Waffle House
09.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
Home Health Aide
Pure Heart Of Gold Home Care Agency
09.2022 - 07.2024
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed basic nursing procedures such as wound dressing, administering medication, and providing personal care services.
- Prepared beds and changed linens, maximizing patient comfort.
Shift Leader
Dunkin
03.2024 - 10.2024
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Education
Phlebotomy Training Specialists
Memphis, TN12-2024
Skills
Teamwork and collaboration
Patient Care & Safety
Bathing & Feeding assistance
Medication administration
Bedside monitoring
Cleaning and sanitation
Geriatric care
Staff training and development
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Shift Leader
Waffle House
09.2024 - Current
Shift Leader
Dunkin
03.2024 - 10.2024
Home Health Aide
Pure Heart Of Gold Home Care Agency
09.2022 - 07.2024
Phlebotomy Training Specialists
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