Cindy Brown
Collierville
Summary
Dedicated professional with expertise in front desk management, customer service, and data entry. Known for effective communication and problem-solving skills that enhance client interactions and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
School & Church Ministry Manager & Teacher
Employed by various Church's and School's
1998 - Current
- Designed personalized lesson plans to meet students' needs.
- Facilitated engaging learning activities to promote critical thinking skills.
- Organized educational resources and materials for effective lesson delivery.
- Implemented technology tools to enhance interactive learning experiences.
- Developed a structured daily schedule to maintain classroom organization.
- Encouraged a positive learning environment through effective classroom management techniques.
- Planned hands-on activities such as experiments, simulations, projects, and presentations to engage students in the learning process.
- Integrated technology into daily lessons when appropriate.
- Adapted instructional materials to meet the needs of diverse learners.
- Developed individualized lesson plans for each student based on their learning styles, abilities and interests.
- Utilized multimedia resources such as videos, podcasts, and online games to supplement instruction.
- Oversaw yearly budget to effectively purchase needed supplies, resources and memberships for children's educational needs.
- Implemented assistive technologies for struggling learners.
- Fostered critical thinking and problem-solving skills through project-based learning activities.
- Implemented a structured daily schedule to promote discipline and time management skills.
- Encouraged the development of life skills such as independence, responsibility, and self-motivation.
- Facilitated a broad range of subjects including mathematics, science, history, and English to ensure a well-rounded education.
- Established and maintained a safe, encouraging, and supportive learning environment.
- Kept detailed records of student progress, attendance, and educational milestones.
- Coordinated daily household operations and schedules for family needs.
- Trained children on household routines and expectations for smooth integration.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Organized and maintained household inventory records, including supplies and equipment.
- Developed systems for efficient management of daily operations in the house.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Explained the goals and expectations required of children.
- Prepared the home for church meetings and arranged decorations, media equipment, and furniture for social or ministry functions.
- Provided care and counseling to individuals and families in need.
- Coordinated children's ministry programs to foster engagement and support.
- Coordinated church organization, cleaning, and decor & interior design programs to foster cleanliness and functionality.
- Met with individuals seeking counseling or advice on personal matters.
- Participated in ministerial conferences and other professional development opportunities.
- Led Bible study classes and facilitated small group discussions.
- Facilitated conflict resolution among church members.
- Reached out to unchurched, new residents or inactive church members.
- Recruited volunteers for various ministries within the church.
- Managed all aspects of ministry.
- Aided in singing and music planning for special services like baptisms, weddings, and funerals.
- Performed outreach activities in the community by visiting hospitals, prisons, nursing homes.
- Collaborated with staff and volunteers to administer pastoral care in times of celebration and grief.
- Managed social media accounts for the purpose of promoting upcoming events or services.
- Planned weddings, baby showers, and other events in coordination with families and individuals.
- Designed innovative interior layouts for residential and commercial spaces.
- Created detailed design presentations using software tools and visual aids.
- Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to the elders and church.
- Selected materials, colors, and furnishings to enhance aesthetic appeal.
- Coordinated with contractors and vendors to ensure project execution.
- Created mood boards featuring fabric swatches, paint chips and other visual elements used in designing a space.
- Developed interior design concepts and prepared interior systems and finishes.
- Assisted with selecting appropriate materials, such as paint colors, wall coverings, flooring options, lighting fixtures, and window treatments.
- Worked closely with vendors to source products at competitive prices, while maintaining quality standards.
- Produced spreadsheets for cost and material quotes for presentation and construction.
Executive Assistant
Axtive Corporation
Dallas
2001 - 2002
- Drafted and edited correspondence on behalf of the CEO.
- Maintained confidentiality while handling sensitive information daily.
- Managed special projects as assigned by the CEO in a timely manner.
- Coordinated executive communications, including taking calls, responding to emails.
- Provided support to other executives within the organization as required.
- Maintained an organized filing system for easy retrieval of documents when needed.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Managed daily invoices & reports.
- Handled confidential information with discretion and integrity.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Receptionist
H.L. Brown Oil Company
Midland
1998 - 1998
- Greeted visitors and directed them to appropriate departments.
- Managed incoming calls and routed them to relevant personnel.
- Organized and maintained front desk supplies and materials.
- Maintained a clean and welcoming reception area for guests.
- Coordinated deliveries and ensured proper handling of shipments.
- Supported administrative tasks by filing documents accurately.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Assisted with special projects assigned by management when required.
Customer Service, Sales & Inventory Clerk
Southwestern Bell Mobile Systems
Midland
1996 - 1998
- Managed inventory levels and organized stock for efficient retrieval.
- Maintained accurate records of all incoming and outgoing stock items.
- Processed returns and exchanges according to company policies.
- Assisted customers with inquiries and product information daily.
- Resolved customer complaints effectively and professionally.
- Maintained accurate customer records and documentation consistently.
- Communicated product promotions and updates to customers regularly.
- Monitored customer feedback to identify service improvement opportunities.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Identified opportunities for upselling additional products or services based on customer needs.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collected deposits or payments and arranged for billing.
Receptionist
Russell Bennett, CPA
Midland
1994 - 1996
- Greeted visitors and directed them to appropriate departments.
- Managed incoming calls and routed them to relevant personnel.
- Organized and maintained front desk supplies and materials.
- Maintained a clean and welcoming reception area for guests.
- Coordinated deliveries and ensured proper handling of shipments.
- Supported administrative tasks by filing documents accurately.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Sorted incoming mail and directed to correct personnel each day.
- Developed and maintained a filing system for essential documents, improving office organization.
Education
Bachelor of Science -
Arlington Baptist College
01-2002
High School Diploma -
Living Heritage Academy
01-1996
Skills
- Front desk management
- Customer service
- Data entry
- Problem solving
- Mail distribution
- Professional demeanor
Timeline
School & Church Ministry Manager & Teacher
Employed by various Church's and School's
1998 - Current
Executive Assistant
Axtive Corporation
2001 - 2002
Receptionist
H.L. Brown Oil Company
1998 - 1998
Customer Service, Sales & Inventory Clerk
Southwestern Bell Mobile Systems
1996 - 1998
Receptionist
Russell Bennett, CPA
1994 - 1996
Bachelor of Science -
Arlington Baptist College
High School Diploma -
Living Heritage Academy