Cindy Mogy
Memphis
Summary
Dynamic customer service professional with a proven track record at The Farms of Bailey Station, excelling in guest relations and administrative support. Skilled in Microsoft Office and adept at managing high-volume inquiries, I consistently enhanced customer satisfaction and streamlined operations through effective time management and communication.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
The Farms of Bailey Station
Collierville
08.2023 - 04.2024
- I was the first person to greet guests coming to the Independent Community Properties. I provided excellent customer service specialists.
- Provided administrative support to coworkers and customers, taking on additional tasks during high-volume periods.
- Maintained the cleanliness of the front desk area throughout the shift, and stocked supplies as necessary.
- Welcomed large volume of guests and improved overall customer service.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
Sales Associate
Capitol Loans Specialists
Memphis
01.2000 - 08.2023
- Customer Service Specialists. Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Associate of Applied Science - Computer Programming And Accounting
State Technical Community College
Memphis, TN12-1980
Skills
- Customer service
- Administrative support
- Phone etiquette
- Microsoft Office
- Data entry
- Guest relations
- Documentation and recordkeeping
- Time management
Affiliations
- Member of the New Neighbors Ladies group.
- Member of the Temple Sisterhood.
- Comprehensive, Versatile, Proficient
Accomplishments
- HS Honors Library Club
- HS Honors Spanish Club
- College Big sister in my Sorority
- 2009 was Honored with the Peabody Jefferson Award
Certification
- CPR and Deescalate Licenses
- Driver Safety Program
- Security Licenses
Timeline
Front Desk Assistant
The Farms of Bailey Station
08.2023 - 04.2024
Sales Associate
Capitol Loans Specialists
01.2000 - 08.2023
Associate of Applied Science - Computer Programming And Accounting
State Technical Community College