Claire Philippi
Kingsport
Summary
Former Front-Of-House Team Member at Chick-fil-A, recognized for exceptional guest relations and efficient order processing. Expert in maintaining cleanliness and organization while fostering a welcoming atmosphere. Proven ability to collaborate effectively with team members, ensuring streamlined service during peak hours and enhancing overall customer satisfaction.
Seeking to transition into a retail position that aligns with a strong passion for beauty, makeup, and skincare. This interest inspires staying informed about the latest trends and product innovations, providing the knowledge to offer customers personalized advice and recommendations. Aiming to leverage customer service skills and enthusiasm for beauty to create a positive and engaging retail experience, assisting clients in finding products that best suit their needs and enhancing their overall satisfaction.
Overview
1
1
year of professional experience
Work History
Front-Of-House Team Member
Chick-fil-A
04.2024 - 04.2025
- Maintained a clean, stocked, and organized work area, ensuring a sanitary and practical environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.
Education
Tri-Cities Christian Academy
05.2025
Skills
- Greeting guests
- Order taking
- Cleanliness
- Money handling
- Team collaboration
- Guest relations
- Building rapport
- Stocking
Timeline
Front-Of-House Team Member
Chick-fil-A
04.2024 - 04.2025
Tri-Cities Christian Academy
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