Claire Spaulding
Murfreesboro,TN
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
13
13
years of professional experience
Work History
Operations Supervisor
Sims Lifecycle Services
10.2021 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
On-Site Supervisor
All-Star Personnel
05.2012 - 10.2021
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Resolved issues among team members to keep employees on task.
- Provided onsite training to help develop employee skills.
- Provided client specific vetting to fulfill workload demands
- Compiled data analysis to keep track of turnover and retention
- Administered weekly payroll and time keeping for 25-100 employees
- Established strong relationships with clients, keeping them informed of project status and addressing concerns proactively.
Education
Bachelor of Science - Psychology
Middle Tennessee State University
Murfreesboro, TN12.2008
Skills
- Database Maintenance
- Operational Efficiency and Safety
- Operations Oversight
- Performance Improvement Oversight
- Management
- Employee Relationships
- Continuous Improvement Projects
- Hiring and Onboarding
- Operations and Procedural Knowledge
- Payroll Administration and Timekeeping
- Task delegation
- Workflow optimization
- Customer service
- Quality assurance
Timeline
Operations Supervisor
Sims Lifecycle Services
10.2021 - Current
On-Site Supervisor
All-Star Personnel
05.2012 - 10.2021
Bachelor of Science - Psychology
Middle Tennessee State University
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