Clara Alsup
Lebanon
Summary
Seasoned Escrow Processor and Assistant Manager with a proven track record at Birthright Title and Stewart Title. Excelled in transaction monitoring and fostering team growth, achieving consistently positive feedback through exceptional attention to detail and strong leadership. Skilled in legal compliance and mentoring, enhancing workflow efficiency and client satisfaction.
Overview
29
29
years of professional experience
Work History
Escrow Processor
Birthright Title
05.2021 - 03.2024
- Maintained a high level of professionalism and attention to detail, resulting in consistently positive feedback from clients and colleagues alike.
- Supported continuous improvement initiatives within the organization by providing feedback and suggestions for enhancing workflow efficiency.
- Minimized financial discrepancies by accurately calculating fees, taxes, and other related costs associated with each transaction.
- Verified legal documents for correct acknowledgments and legal and lien information.
- Responsible for reviewing title searches and proofing legal descriptions.
- Gathering all information for state closing and probate.
Assistant Manager
Stewart Title
03.2001 - 05.2021
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Processed mortgage documents and reviewed title searches
- Responsible for funding process for each loan
- I handled closings and closing paperwork
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Assistant Manager
Union Planners Bank
02.1995 - 02.2001
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
Lebanon Highschool
Lebanon, TN05-1994
Skills
- Transaction monitoring
- Document preparation
- Loan documentation
- Notary public
- Property research
- Legal compliance
- Funds disbursement
- Title examination
- Escrow management
- File auditing
- Closing coordination
- Real estate closing processes
- Closing document preparation
Timeline
Escrow Processor
Birthright Title
05.2021 - 03.2024
Assistant Manager
Stewart Title
03.2001 - 05.2021
Assistant Manager
Union Planners Bank
02.1995 - 02.2001
High School Diploma -
Lebanon Highschool
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