Dynamic professional with a proven track record at Acosta Sales & Marketing, excelling in vendor evaluation and relationship management. Adept at problem-solving and active listening, consistently delivering exceptional customer service and improving satisfaction through effective communication and teamwork.
Overview
2026
2026
years of professional experience
Work History
Vendor
Acosta Sales & Marketing
Answered questions and assisted customers with item selection and location.
Met sales goals by offering excellent customer service.
Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
Set up displays and signage to attract customers and boost sales.
Security Guard
Securitas Security Services USA
11.2019 - Current
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded to emergencies promptly, ensuring the safety of all individuals on site.
Responded quickly to incidents and assessed active situations for security concerns.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Improved response time to incidents by maintaining clear communication channels with team members.
Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Associate
Lowe's
2006 - 2012
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.