Clayton Stewart
Jackson
Summary
Led teams to successfully meet organizational objectives through strategic planning and oversight. Cultivated a culture of accountability and excellence among team members. Fostered relationships built on trust and ethical standards, enhancing team cohesion and performance.
Overview
13
13
years of professional experience
Work History
Store Sales Representative
Sherwin-Williams
01.2024 - Current
- Responsible for prospecting pro-business, providing sales support for Lowe’s associates, creating promotional displays, conducting product knowledge training for new employees and in-store demos. Established direct interactions with customers and professional contractors through job site visits and sales calls.
- Key Accomplishments:
- Grew store sales by 76% in 2023
- 2024 Presidents Club Award recipient
Store Manager
Sherwin-Williams
01.2021 - 01.2024
- Responsible for overseeing the daily operations of retail store, making sure operations are ran smoothly and effectively. This includes managing all aspects of store operations, including scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. Managed, developed, and motivated store employees as well as developed business strategies to meet goals and increase sales in a competitive marketplace.
- Key Accomplishments:
- Worked hand in hand with 8-10 multi-million dollar accounts in product sales in the construction of the new Ford Blue Oval City Megasite.
- Maintained stability and relationship with contractors during product shortage in 2021-2022
- Grew store sales by 32% in 2022
Talent Director
Chick-Fil-A
01.2020 - 01.2021
- Responsible for reviewing applications, scheduling interviews, hiring and termination decisions, facilitating employee training focusing on Chick-fil-A’s customer service standards and expectations.
- Key Accomplishments:
- Maintained quality and adequate numbers of trained staff during hiring and work challenges of the COVID 19 Pandemic.
- Interviewed 10-15 applicants per day, resulting in 3-5 hires weekly.
- Part of management team that was able to maintain consistent revenue stream and reduce non-fixed costs during forced closing of inside dining due to the COVID 19 Pandemic.
Universal Banker/Account Manager
Leaders Credit Union
01.2017 - 01.2020
- Responsible for opening accounts for current and new members, and resolving any member issues such as debit card fraud, online banking assistance, and unauthorized ACH transactions.
- Key Accomplishments:
- Recognized as “Digital Champion” for Leaders Credit Union digital products focusing on assisting and educating new and current members on the credit union’s online products to make their financial lives increasingly convenient, secure, and sufficient.
- Learned American Sign Language, enabling the Credit Union to provide the first specialized services for deaf customers in the community.
- Verbal recognition for excellent customer service in multiple quarterly meetings.
Team Leader
Smoothie King
01.2013 - 01.2017
- Managed a team for multiple shifts, delivering award-winning customer service.
- Key Accomplishments:
- Promoted to opening and closing team leader within a few months of beginning work.
- Given responsibility of all cash balancing after proven competency.
- Promoted to team manager within three months.
Education
Bachelor of Science - Organizational Leadership and Management
Union University
JacksonSkills
- Implemented initiatives to prioritize customer satisfaction and loyalty
- Applied discernment in evaluating complex situations to drive informed decision-making
- Executed strategic sales plans to enhance market presence
- Utilized strong interpersonal and communication skills to enhance team dynamics and stakeholder engagement
- Leveraged social media marketing strategies to boost brand visibility and engagement
- Utilized sign language skills to enhance accessibility and inclusivity in interactions
- Utilized strong interpersonal skills to effectively resolve conflicts and foster positive relationships
Timeline
Store Sales Representative
Sherwin-Williams
01.2024 - Current
Store Manager
Sherwin-Williams
01.2021 - 01.2024
Talent Director
Chick-Fil-A
01.2020 - 01.2021
Universal Banker/Account Manager
Leaders Credit Union
01.2017 - 01.2020
Team Leader
Smoothie King
01.2013 - 01.2017
Bachelor of Science - Organizational Leadership and Management
Union University