Cleo Patterson
Computer Information And Technology
Clarksville
Summary
Dependable and customer-focused professional with 3.5 years of experience at Cookout in a fast-paced environment, providing support, resolving issues, and communicating clearly with customers and team members. Near completion of a 16-month Computer Information and Technology program at TCAT Dickson, with hands-on experience in computer hardware and basic troubleshooting. Seeking an entry-level Help Desk position to apply technical skills, strong problem-solving ability, and a proven work ethic with motivation to gain and improve more of my technical skills to grow into higher level roles in IT.
Overview
4
4
years of professional experience
5
5
Certifications
Work History
Back of House Team Member
Olive Garden
11.2025 - Current
- Maintained and sanitized service stations, prep areas, and countertops.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Prepared food and drinks while following safe food handling procedures.
- Managed inventory levels to reduce waste and ensure availability of necessary ingredients.
Cashier/Cook
Cook Out
05.2022 - 11.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Floor Layer
Big Hayes LLC
05.2022 - 08.2022
- Ensured long-lasting installations by properly preparing and leveling subfloors before beginning work.
- Demonstrated expertise in various installation techniques, ensuring optimal appearance and functionality of finished floors.
- Exceeded company safety standards through strict adherence to safety protocols during all tasks.
- Skillfully executed custom designs, impressing clients with attention to detail and precision workmanship.
Education
Certificate of Completion - Computer Information And Technology
Tennessee College of Applied Technology
Clarksville, TN 05.2001 -
High School Diploma -
Montgomery Central High School
Cunningham, TN05-2024
Skills
Desktop technical support
Application installations
Help desk operations
Helpdesk services
IT documentation
Excellent communication
Problem-solving abilities
Microsoft windows and office
Certification
Microsoft associate
Timeline
CompTIA Security Pro Course
12-2025
Back of House Team Member
Olive Garden
11.2025 - Current
CompTIA Network+ CertMaster Learn Course
08-2025
Scissor-lift Certified
06-2025
OSHA Certified
10-2024
Microsoft associate
01-2024
Cashier/Cook
Cook Out
05.2022 - 11.2025
Floor Layer
Big Hayes LLC
05.2022 - 08.2022
Certificate of Completion - Computer Information And Technology
Tennessee College of Applied Technology
05.2001 -
High School Diploma -
Montgomery Central High School