Coady Wilson
Knoxville
Summary
Versatile Back of House Team Member with progressive experience at every level from dishwasher to kitchen manager. Understands total restaurant operations and food preparation techniques that result in satisfied and loyal customers. Thrives in bustling restaurant settings and models energy and enthusiasm with constant focus on food safety.
Overview
4
4
years of professional experience
Work History
Back of House Team Member
Olive Garden
Knoxville
07.2024 - Current
- Prepared food items according to standard recipes and portion sizes.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Followed food safety guidelines to ensure compliance with health regulations.
- Collaborated with front-of-house staff to coordinate timely service delivery.
- Participated in training new team members on kitchen procedures and practices.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Performed additional duties as requested by management team members.
- Transferred supplies and equipment between storage and work areas by observing safe lifting standards.
Manager/Shift Lead
Marco’s Pizza
Ebenezer
10.2021 - 10.2024
- This job involves cleaning, cashier, customer service, food service, food making, and manager duties.
- Managed inventory levels and conducted regular stock checks for ingredients.
- Led team meetings to discuss goals, progress, and address concerns regularly.
- Implemented quality control measures to maintain product consistency and safety.
- Assisted in resolving customer complaints with effective communication techniques.
- Analyzed sales data to identify trends in customer preferences or buying habits.
- Resolved customer complaints in an effective and timely manner.
- Performed daily cash reconciliations and prepared reports for management review.
- Oversaw opening and closing procedures such as security checks, cash handling protocols.
Education
Diploma -
Bearden High School
Knoxville, TN12.2023
Skills
- Customer Service
- Manager Leadership
- Hardworking and Reliable
- Effective Communication
- Food safety compliance
- Customer service
- Cash management
- Problem solving
Languages
English
Goals
Culinary, I plan to attend culinary school after I graduate to further my career as a chef. I hope to improve my abilities and efficiency in the kitchen.
Timeline
Back of House Team Member
Olive Garden
07.2024 - Current
Manager/Shift Lead
Marco’s Pizza
10.2021 - 10.2024
Diploma -
Bearden High School