Cody Gawel
Mount Juliet
Summary
Detail-oriented customer service professional skilled in de-escalation techniques and team collaboration. Successfully resolved customer complaints and ensured a clean, organized workspace, contributing to a positive shopping experience and efficient operations.
Overview
2
2
years of professional experience
Work History
Customer Service Staff
Publix Super Markets Inc
Hermitage
01.2024 - Current
- Greeted customers, answered inquiries, and resolved customer complaints in a timely manner.
- Collaborated with team members to address customer needs promptly.
- Handled cash transactions accurately by following established procedures.
- Maintained clean and organized checkout areas and aisles.
Education
Bachelor of Science - Criminal Justice
Tennessee State University
Nashville, TN05-2028
High School Diploma -
Mount Juliet High School
Mount Juliet, TN05-2024
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Communication skills
- Problem solving
- De-escalation techniques
- Ability to administer CPR
References
References available upon request.
Timeline
Customer Service Staff
Publix Super Markets Inc
01.2024 - Current
Bachelor of Science - Criminal Justice
Tennessee State University
High School Diploma -
Mount Juliet High School