Cody Keys
Newport,Tn
Summary
Dedicated firefighting professional with great leadership, planning and scene management abilities. Talented in keeping crew members at peak performance with continuous training and expert motivational talents. Ready for any challenge and certified in multiple areas.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fire Lieutenant
Cocke County Fire Department
06.2018 - Current
- Mentored new firefighters, fostering a positive work environment conducive to professional growth and development.
- Increased firefighter safety by enforcing strict adherence to department policies and procedures during emergency operations.
- Coordinated, scheduled and maintained top notch level of training to achieve top notch levels of operational readiness.
- Preserved order and discipline among subordinates and gave assignments and instructions.
- Oversaw emergency scene operations and assigned firefighters to strategic locations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
HVAC-R Service Technician
Omni Comfort Heat And Air
12.2017 - 06.2018
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Maintained comfortable environmental temperatures in city facilities.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
HVAC-R Service Technician
Stinnett Heat And Air
01.2017 - 12.2017
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Maintained comfortable environmental temperatures in city facilities.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
Customer Service Representative
Lowes Home Improvment
03.2015 - 01.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Recruit Firefighter - Advanced Firefighting
Northeast Regional Fire Training Association
Kingsport, TN10.2018
No Degree - HVAC-R Repair And Instillation
Tennessee College of Applied Technology
Morristown, TN01.2017
High School Diploma -
Cosby High School
Cosby, TN05.2016
Skills
- Resources Allocation
- Emergency Response
- Policy Enforcement
- Emergency Response Coordination
- Hazardous Materials Handling
- Fire response rescue direction
- Technical Rescue
- Administration and management
- Fire prevention
- Fire department maintenance
- Firefighter Safety
- Incident Reporting
Certification
- Haz-Mat Awareness
- Haz-Mat Operations
- Haz-Mat Technician
- Firefighter 1
- Firefighter 2
- Fire Instructor 1
- Fire Officer 1
- 1403-Conducting Live Fire Evolutions
- EVOC- Emergency Vehicle Operators Course
- Reading Smoke
- SCBA Using it
- Firefighter Survival Get Out Alive
- RIT- Rapid Intervention Team
- Emergency Egress Bailouts
- Swift Water Technician
- Advanced Swift Water Technician
- S-130 (Wildland Firefighting)
- S-190 (Wildland Firefighting)
- L-180 (Wildland Firefighting)
- ICS 3
- ICS 100
- ICS 200
- ICS 700
- ICS 800
- Tactical Decision Making
Hunting, Fishing,Hiking and Beekeeping
I love the outdoors! I enjoy going to a nice clear mountain stream and hooking a beautiful trout. I also enjoy hunting squirrel's with my dog Cotton. Im also an avid beekeeper with 4 hives and plans of getting a lot more in the near futrue!
Timeline
Fire Lieutenant
Cocke County Fire Department
06.2018 - Current
HVAC-R Service Technician
Omni Comfort Heat And Air
12.2017 - 06.2018
HVAC-R Service Technician
Stinnett Heat And Air
01.2017 - 12.2017
Customer Service Representative
Lowes Home Improvment
03.2015 - 01.2017
Recruit Firefighter - Advanced Firefighting
Northeast Regional Fire Training Association
No Degree - HVAC-R Repair And Instillation
Tennessee College of Applied Technology
High School Diploma -
Cosby High School
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