Cody Mashburn
Brentwood
Summary
Professional with expertise in data analysis and customer relationship management. Demonstrated ability to enhance operational efficiency and foster teamwork to meet service objectives and elevate customer satisfaction.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Field Intake Analyst
HCA
Nashville
08.2025 - 11.2025
- Streamlined task prioritization to achieve service goals efficiently.
- Identified customer needs promptly to enhance service delivery.
- Assisted customers with inquiries, enhancing overall satisfaction.
- Collaborated with team members to meet project objectives and deadlines.
Analyst
Outer Boston Region
Nashville
06.2021 - 11.2024
- Monitored market events and news, delivering timely reports to clients.
- Hosted live technical analysis calls, reviewing requested stocks for members.
- Expanded community tenfold through innovative marketing techniques and engaging events.
Intern
Vendorin
Omaha
01.2021 - 06.2021
- Played a key role in acquiring 3 Enterprise B2B clients, contributing to the company’s growth and revenue expansion.
- Secured partnerships with two publicly traded companies. One being a leading automotive sector company with an annual revenue of $19.2 billion.
- Collaborated with cross-functional teams to deliver tailored solutions, ensuring client satisfaction.
Education
BBA - Business Administration
Middle Tennessee State University
Murfreesboro, TN07-2024
Skills
- Data analysis
- Customer relationship management
- Market research
- Technical reporting
- Process improvement
- Team collaboration
Certification
Dale Carnegie Certified
Affiliations
Big Brothers Association of America
Timeline
Field Intake Analyst
HCA
08.2025 - 11.2025
Analyst
Outer Boston Region
06.2021 - 11.2024
Intern
Vendorin
01.2021 - 06.2021
BBA - Business Administration
Middle Tennessee State University