Cody Pierce
Seymour
Summary
Dynamic professional with a proven track record at Travel + Leisure, where I closed sales at an 18% rate, showcasing exceptional customer engagement and sales presentation skills. Spearheaded initiatives at Valley Grove Baptist Church, driving significant growth through teamwork and collaboration. Excelled in client relationship management at Bank of America, blending problem-solving with attentive customer service.
Overview
14
14
years of professional experience
Work History
Front Line Sales
Travel + Leisure
06.2024 - Current
- Closed 18% of sales in a competitive market, exceeding standard rates by 6%.
- Achieved a 92% customer retention rate, surpassing industry norms.
- Utilized strategic sales techniques to enhance client engagement.
- Addressed client concerns effectively, ensuring high satisfaction.
- Contributed to the success of the top sales site globally for timeshares.
Worship and Recreation Pastor
Valley Grove Baptist Church
02.2023 - 06.2024
- Led a team of 10 across departments, achieving 12% growth in church initiatives.
- Directed cross-departmental team, fostering 12% organizational growth.
- Managed dual-department team, driving 12% growth in church operations.
- Coordinated 10-member team, enhancing church growth by 12%.
Account Manager
Bank of America
02.2022 - 02.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Creative Arts Pastor
Various Churches
03.2011 - 02.2021
- Managed budgets for creative arts projects, ensuring responsible allocation of resources while maximizing impact.
- Curated diverse collections of music and other artistic elements that reflected the congregation''s diverse backgrounds while maintaining theological integrity.
- Established effective communication channels among team members to streamline collaboration on worship services and events.
- Organized special events such as concerts or art exhibits to showcase local talent and engage the community with the arts ministry.
Education
Bachelor of Arts - Music
University of Arkansas - Monticello
Monticello, ARSkills
- Customer engagement
- Sales presentations
- Sales coaching
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Team motivation
- Active listening
- Verbal and written communication
- CRM proficiency
Timeline
Front Line Sales
Travel + Leisure
06.2024 - Current
Worship and Recreation Pastor
Valley Grove Baptist Church
02.2023 - 06.2024
Account Manager
Bank of America
02.2022 - 02.2023
Creative Arts Pastor
Various Churches
03.2011 - 02.2021
Bachelor of Arts - Music
University of Arkansas - Monticello
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