Cody Russell
White House
Summary
Results-driven sales support specialist with expertise in customer relationship management and sales strategy development. Proven ability to enhance team efficiency and deliver timely solutions that boost sales performance.
Overview
10
10
years of professional experience
Work History
Smart Meter Sales Support Specialist
Citco Water
White House, TN
09.2021 - Current
- Coordinated sales order processing to ensure timely and accurate fulfillment.
- Assisted in managing customer inquiries, providing prompt and effective solutions.
- Developed and refined internal processes to enhance team efficiency and collaboration.
- Maintained comprehensive knowledge of product offerings to support sales initiatives effectively.
- Collaborated with cross-functional teams to streamline communication and improve service delivery.
- Assisted customers with sales needs such as inventory and shipping questions.
- Prepared and presented sales reports and customer profiles to upper management.
- Boosted sales performance by providing timely and efficient support to the sales team.
- Monitored inventory levels and coordinated restocking efforts to meet customer demand efficiently.
Operator
Huston Brothers Plumbing
White House, TN
12.2020 - 09.2021
- Operated plumbing machinery and tools to complete installations and repairs efficiently.
- Conducted routine maintenance checks on equipment to ensure optimal performance and safety compliance.
- Collaborated with team members to troubleshoot plumbing issues, enhancing problem-solving capabilities.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Executed installation of water service lines and electrical conduit to ensure infrastructure integrity.
Utility Service Tech
White House Utility District
White House, TN
07.2019 - 12.2020
- Executed repairs on existing water infrastructure to ensure operational efficiency.
- Executed installation of new water taps to enhance plumbing efficiency.
- Executed equipment operation to facilitate timely project delivery.
- Secured Commercial Driver's License (CDL) to enhance transportation capabilities.
- Monitored and managed truck inventory levels to ensure operational efficiency.
- Executed tasks consistently across all weather conditions, demonstrating resilience and commitment to job responsibilities.
Groundskeeper
City of White House Parks and Recreation
White House, TN
07.2016 - 07.2019
- Maintained grounds by mowing, edging, and trimming grass in public parks.
- Operated landscaping equipment, including blowers and trimmers, ensuring optimal performance.
- Assisted with planting and maintaining flowerbeds to enhance park aesthetics.
- Conducted routine maintenance checks on tools and equipment for safety and reliability.
Education
High School Diploma -
White House High School
White House, TNSkills
- Customer relationship management
- Sales strategy development
- Customer needs assessment
- CRM software proficiency
- Customer order management
- Order optimization
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
Timeline
Smart Meter Sales Support Specialist
Citco Water
09.2021 - Current
Operator
Huston Brothers Plumbing
12.2020 - 09.2021
Utility Service Tech
White House Utility District
07.2019 - 12.2020
Groundskeeper
City of White House Parks and Recreation
07.2016 - 07.2019
High School Diploma -
White House High School