Cody Vineyard
Lenoir City
Summary
Shift supervisor with strong leadership skills. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Lead
Walgreens
12.2020 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Helped store management meet standards of service and quality in daily operations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Front End Manager
Food City
05.2017 - 12.2020
- Oversaw cashier operations, bookkeeping, and security.
- Provided excellent customer service in all interactions, modeling desired behaviors for staff and fostering a culture of continuous improvement.
- Collaborated with other department managers to develop cross-functional initiatives, fostering a cohesive store environment.
- Created, prepared, and delivered reports to various departments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Science - Criminal Justice With A Focus in Cyber Security
Southern New Hampshire University
Hooksett, NH05-2025
Associate of Science - Anthropology
Roane State Community College
Oak Ridge, TN05-2021
Skills
- Multitasking Abilities
- Organizational skills
- Time management
- Attention to detail
- Shift paperwork completion
- Positive attitude
- Problem-solving
- Daily reporting
- Patient confidentiality
- Workflow optimization
Certification
- Licensed Pharmacy Tech - 2022- present
Languages
English
Interests
- Watching Movies and TV Shows
- Graphic Design
- Video Gaming
- Reading
Timeline
Shift Lead
Walgreens
12.2020 - Current
Front End Manager
Food City
05.2017 - 12.2020
Bachelor of Science - Criminal Justice With A Focus in Cyber Security
Southern New Hampshire University
Associate of Science - Anthropology
Roane State Community College
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