Cole Peppers
Cordova
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience. Certified Personal Trainer with a modern experience of collegiate athletics and passion for sports and overall health and wellness. Connecting with students and clients through experience and accurate advice through a positive and favorable attitude. Experienced in working with athletes, non-athletes, children and adults. Able to adapt and change course on short notice due to clients’ needs. Helping people with a drive to better my self, knowledge, and ability to teach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Coastal Fish Company
01.2021 - Current
- Serve and take care of all guests needs.
- Provide information and answer questions on menu items.
- Resolving conflicts on customers issues with food or drink.
- Navigating a Point of Sales system (POS).
- Working in a stressful environment.
- Ability to sell and cater to guests needs.
- Managed cash register operations, processing payments efficiently while maintaining accuracy in transactions.
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction and retention.
- Coordinated food and beverage orders with kitchen staff, ensuring timely and accurate service during peak hours.
Physical Therapy Technician
Orthosouth
01.2025 - 08.2025
- Assisted physical therapists in treatment plans, enhancing patient recovery and rehabilitation processes.
- Maintained cleanliness and organization of therapy equipment, ensuring compliance with safety standards.
- Monitored patient progress during sessions, providing feedback to therapists for improved treatment effectiveness.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Provided exceptional customer service when interacting with both patients and their families, addressing concerns promptly while demonstrating empathy and understanding.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
Personal Trainer
Prime Drive Training
01.2022 - 01.2024
- Giving nutritional advice and diet coaching for individuals.
- Designed customized fitness programs tailored to individual client goals and needs.
- Supervising and correcting individuals on form/ how to perform exercises correctly, reducing risk on injury.
- Supervising and training not only individuals, but large groups of people.
- Cleaning and maintaining the fitness facilities.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Increased client retention through consistent communication, motivation, and support.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
Education
Bachelor of Science - Exercise Science and Human Sport Movement
University of Memphis
01.2024
Skills
- Works well with others
- Great communication
- Problem solving
- Leadership
- Strong work ethic
- Exceptional customer service
- Cleanliness standards
- Memory retention
- Hospitality service expertise
- Professional appearance
Accomplishments
- 2nd team all-conference Linebacker sophomore season.
- Completed an internship at Memphis Physical Therapy.
Certification
Personal Trainer: ACTION Athletic certification and training commission Expires:2025
Timeline
Physical Therapy Technician
Orthosouth
01.2025 - 08.2025
Personal Trainer
Prime Drive Training
01.2022 - 01.2024
Server
Coastal Fish Company
01.2021 - Current
Bachelor of Science - Exercise Science and Human Sport Movement
University of Memphis
Internships
Memphis Physical Therapy May 2024- July 2024