Connor Goodwin
Lewisburg
Summary
A Business graduate from Ole Miss, seeking a career where I can apply my knowledge & hands-on experience with excellent customer service, detail-oriented approach, and management skills for business growth and customer support.
Overview
6
6
years of professional experience
Work History
Sales Associate
Coble Furniture
02.2024 - Current
- Accurately handled monetary transactions and presented excellent customer service daily, participated in deliveries and installments, and received inventory to rotate in the warehouse and onto the showroom floor.
Shipping Supervisor
Ferguson Enterprises LLC
01.2023 - 01.2024
- Lead in morning meetings with multiple departments to communicate the expectations for the day. Manage and delegate to 10+ associates in a fast-paced workplace. Send and receive 50+ emails daily in a timely fashion.
Shift Manager
Ferguson Enterprises
02.2022 - 12.2022
- Training & management of a crew from 14-20 employees -problem solved, delegated, & implemented ideas to better system processes in warehouse
Shipping Lead
Ferguson Enterprises
06.2021 - 02.2022
- Assisted with jumpstarting Will Call Curbside Pro Pickup -supervised a crew of 4-5 employees to ensure quality customer service
Pipe Yard Associate
Ferguson Enterprises
10.2020 - 06.2021
- Completed cycle counting & adjustments to confirm correct materials & quantities -picked, bundled, & staged over a hundred orders a day for customers & drivers
Laborer/Operator
ATW Lawn Care
03.2020 - 09.2020
- Laborer for property maintenance including driving heavy machinery -interacted with customers to ensure excellent service
Sales Associate
Sheffield Antique Mall
08.2019 - 02.2020
- Handled money transactions as well as day end activities for the facility -daily face to face interactions with customers & vendors for quality service
Education
Bachelors Degree - General Business
The University of Mississippi
Skills
- Delegating Work
- Handling Customer Complaints
- Inventory and Supply Management
- Interpersonal Skills
- Problem-Solving Techniques
- Employee Coaching and Mentoring
Accomplishments
Eagle Scout- 2014
Timeline
Sales Associate
Coble Furniture
02.2024 - Current
Shipping Supervisor
Ferguson Enterprises LLC
01.2023 - 01.2024
Shift Manager
Ferguson Enterprises
02.2022 - 12.2022
Shipping Lead
Ferguson Enterprises
06.2021 - 02.2022
Pipe Yard Associate
Ferguson Enterprises
10.2020 - 06.2021
Laborer/Operator
ATW Lawn Care
03.2020 - 09.2020
Sales Associate
Sheffield Antique Mall
08.2019 - 02.2020
Bachelors Degree - General Business
The University of Mississippi
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