Connor Harwell
Milledgeville,TN
Summary
- Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician, (SME)
Accredo Specialty Pharmacy
05.2024 - Current
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Entered patients' prescriptions into RxHome and CSP.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated directly with doctors offices via telephone and fax.
- Accurately took clarifications from providers and their support staff and entered onto prescriptions for correction.
- Obtained verbal prescriptions over the phone to be entered and processed.
Certified Pharmacy Technician
Family Pharmacy
06.2023 - Current
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner
- Ensured medication safety with thorough verification of prescription orders and drug interactions
- Maintained accurate inventory levels for efficient pharmacy operations and cost control
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy
- Performed regular audits to maintain compliance with state regulations and company policies
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy
Certified Pharmacy Technician
Personal Pharmacy Care
08.2021 - 06.2023
- Correctly calculate dosages and dispense medications
- Used the pharmacy’s computer software to access prescription information for the patients including the prescriber’s information
- Followed all HIPPA protocols when it came to patient information
- Prescription fulfillment (i.e., various packaging, Parata, QS1, Docutrack, Compounding)
- A/R Billing prescriptions daily and monthly (post consumption)
- Entered data into the pharmacy system, processed refills, spoke with doctors/nurses daily
Education
Certificate -
University of Tennessee
Martin, TN05.2022
HS Diploma - undefined
Adamsville High School
Adamsville, TN05.2021
Skills
- Computer knowledge
- Email knowledge
- Fax knowledge
- Customer service
- Problem management
- Change management
- Operating systems
- Attention to detail
- Accuracy and Thoroughness
- Problem-Solving Skills
- Pharmacist Support
- Patient confidentiality
- Workflow optimization
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Registered Pharmacy Technician - TN State Board of Pharmacy.
Timeline
Certified Pharmacy Technician, (SME)
Accredo Specialty Pharmacy
05.2024 - Current
Certified Pharmacy Technician
Family Pharmacy
06.2023 - Current
Certified Pharmacy Technician
Personal Pharmacy Care
08.2021 - 06.2023
HS Diploma - undefined
Adamsville High School
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Registered Pharmacy Technician - TN State Board of Pharmacy.
Certificate -
University of Tennessee
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