- Outdoor Recreation
- Baking
- Camping
- Volunteering
- Watching Movies and TV Shows
- Auto Repair/Restoration
- DIY and Home Improvement
Cora Cummings
Old Fort,
Summary
Retail professional with strong background in customer service and retail operations. Proven ability to adapt to changing store needs and work collaboratively with team members. Known for reliability, flexibility, and strong communication skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Produce Manager
K-VA-T Food Stores Inc.
10.2024 - Current
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the store brand.
- Increased customer satisfaction by providing exceptional product knowledge and assistance in the selection of fresh produce.
- Coordinated closely with other departments when cross-merchandising opportunities arose, maximizing potential sales growth.
- Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
- Enhanced sales performance with consistent merchandising and attractive displays, showcasing seasonal items.
- Assisted in training new team members, fostering an environment of teamwork and continuous learning for all staff.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Managed pricing updates accurately according to corporate guidelines, ensuring correct signage was displayed throughout the department.
- Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
- Maintained a clean and inviting produce section, adhering to food safety guidelines and store standards for quality assurance.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Assisted customers with produce questions.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Oversaw budgeting responsibilities for the produce department, maximizing profitability without compromising on quality.
- Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
- Analyzed sales data, identifying opportunities for growth or adjustments in product selection or pricing strategies.
Produce Manager
Fresh N' Low
04.2017 - 10.2024
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Planned attractive produce displays, using color and texture to enhance.
- Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
- Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
- Selected items for specials and marked down items to reduce losses.
- Stayed informed on industry best practices, incorporating new techniques and technologies into department operations for continuous improvement.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Purchased produce following guidelines of marketing plan.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Priced produce to achieve margin and sales goals.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Improved produce department efficiency by implementing streamlined inventory management processes.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Produce Manager
Fresh N' Low
09.2013 - 04.2017
- Enhanced customer satisfaction by providing knowledgeable and friendly service in the fresh produce department.
- Improved employee productivity through effective scheduling and task delegation, ensuring all team members had clear responsibilities within the department.
- Developed strong relationships with local farmers, resulting in a wider variety of locally-sourced produce options for customers.
- Implemented safety protocols within the department, minimizing risks associated with handling perishable goods or heavy equipment use during stocking.
- Maintained strict quality control standards, ensuring only the freshest products were available for customers.
- Worked closely with store management to develop strategies that aligned with overall company goals while maximizing profitability within the fresh produce division.
- Maintained produce area and kept produce storage area clean and sanitary.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Learned and adapted quickly to new technology and software applications.
Assistant Produce Manager
Supersaver Cost Plus Foods (Cooke's Food)
06.2009 - 09.2013
- Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Developed strong relationships with vendors, negotiating better pricing and securing preferred delivery schedules.
Cashier
Supersaver Cost Plus Foods(Cooke's Food)
04.2008 - 06.2009
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, to meet their needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Greeted customers entering store and responded promptly to customer needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
High School Diploma -
Bradley Central High School
Cleveland, TN05-2009
Skills
- Merchandising strategies
- Ordering/Inventory procedures
- Retail management experience
- Customer service
- Budget development
- Adaptability and flexibility
- Verbal and written communication
- Professional and courteous
- Managing operations and efficiency
- Staff management
Accomplishments
- Supervised team of 8 staff members.
Certification
- Tennessee State Driver's License
- ServSafe Food Handler's Certification
Interests
Timeline
Assistant Produce Manager
K-VA-T Food Stores Inc.
10.2024 - Current
Produce Manager
Fresh N' Low
04.2017 - 10.2024
Produce Manager
Fresh N' Low
09.2013 - 04.2017
Assistant Produce Manager
Supersaver Cost Plus Foods (Cooke's Food)
06.2009 - 09.2013
Cashier
Supersaver Cost Plus Foods(Cooke's Food)
04.2008 - 06.2009
- Tennessee State Driver's License
- ServSafe Food Handler's Certification
High School Diploma -
Bradley Central High School
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