Accomplished professional with a track record in sales, administration, and customer support, skilled in relationship-building and process management. Known for effective communication and a dedication to providing top-tier service.
Overview
6
6
years of professional experience
Work History
Sales Consultant
CarMax
09.2023 - Current
Help customers choose vehicles that meet their needs using CarMax’s inventory.
Guide customers through the sales process, including test drives, appraisals, and financing applications.
Build long-term customer relationships based on trust and service.
Collaborate with team members to meet monthly sales goals.
Ensure accurate and timely completion of all sales documentation.
Administrative Assistant
City of Memphis
06.2022 - 08.2023
Supported daily office operations, inventory management, and scheduling.
Prepared meeting documents and managed calendars for supervisors.
Handled phone communications and ensured smooth workflow.
TLC Operator
Asurion
06.2019 - 07.2022
Resolved account and technical issues, ensuring customer satisfaction.
Collaborated with teams to deliver efficient software solutions.
Repaired and restored phones, computers, and electronic devices.
Packaged and shipped devices to customers.
Warehouse Associate (Picker/Packer)
Amazon
06.2019 - 07.2022
Packed, labeled, and shipped products according to quality standards.
Ensured items were damage-free and securely packaged.
Entered packing/shipping data into the Amazon system.
Assistant Public Defender at Law Office of the Shelby County Public DefenderAssistant Public Defender at Law Office of the Shelby County Public Defender