Corina Hallam
Nashville
Summary
Dynamic Restaurant Manager with a proven track record at Sopapillas, excelling in staff management and customer satisfaction. Expert in cost management and employee training, I successfully optimized profits while enhancing guest experiences through innovative event planning and effective team coaching. Passionate about driving revenue and fostering a positive work environment.
Overview
16
16
years of professional experience
Work History
Restaurant Manager
Sopapillas
Franklin
07.2012 - 01.2025
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Scheduled and directed staff in daily work assignments to maximize productivity
- Trained workers in opening and closing duties, money handling and cleaning roles to facilitate restaurant operations
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue
- Optimized profits by controlling food, beverage and labor costs daily
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Managed day-to-day operations of restaurant, including catering and event planning
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Bar Manager
Blue Ginger
01.2009 - 07.2012
- Interviewed, hired and trained staff to improve customer retention and bolster sales
- Resolved escalated customer complaints to maximize satisfaction and loyalty
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise
Education
Journalism -
Ohio State Universty
Columbus, OHHigh School -
Madison High School, llc
Mansfield, OHSkills
- Staff management
- Catering coordination
- Point of sale (POS) system operation
- Reservation handling
- Staff scheduling
- Passion for customer satisfaction
- Inventory control
- Cost management
- Employee training
- Event planning
Personal Information
Title:
Skills
- Restaurant Operations Management
References
References available upon request.
Timeline
Restaurant Manager
Sopapillas
07.2012 - 01.2025
Bar Manager
Blue Ginger
01.2009 - 07.2012
Journalism -
Ohio State Universty
High School -
Madison High School, llc