Corlette Davis Murphy
Greeneville
Summary
Detail-oriented dispatcher with proven skills in communication and logistics management. Demonstrated ability to enhance team collaboration and streamline operational workflows.
Overview
4
4
years of professional experience
Work History
Dispatcher
Landair
Greeneville
02.2025 - 02.2025
- Managed incoming calls to coordinate transportation and shipment schedules.
- Assisted drivers with route information and delivery instructions.
- Coordinated with warehouse staff to ensure timely loading and unloading.
- Resolved minor issues during transit through effective communication.
- Maintained accurate records of dispatch logs and driver activities.
- Collaborated with team members to enhance operational workflows.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
Secretary
Ohenry Electric
Greeneville
04.2021 - 12.2024
- Managed incoming calls and routed them to appropriate staff members.
- Scheduled appointments and maintained calendar for executives and team members.
- Organized files and maintained accurate records for easy retrieval.
- Prepared meeting agendas and distributed materials to participants in advance.
- Handled correspondence by drafting, proofreading, and sending emails.
- Maintained office supplies inventory and placed orders when necessary.
- Supported team members with administrative tasks to ensure smooth operations.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
Education
High School Diploma -
Chuckey Doak Highschool
Greeneville, TN05-2008
Skills
- Call management
- Record keeping
- Data entry
- Customer service
- Workflow improvement
- Transportation scheduling
- Time management
- Conflict resolution
- Effective communication
- Attention to detail
- Team collaboration
- Problem solving
- Active listening
- Dispatching procedures
- Training new hires
- Verbal and written communication
- Critical thinker
- Customer relations
- Decision-making
- Schedule management
- Improving operations
- Problem-solving
Timeline
Dispatcher
Landair
02.2025 - 02.2025
Secretary
Ohenry Electric
04.2021 - 12.2024
High School Diploma -
Chuckey Doak Highschool