Cortez Rice
Cordova
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Capital City Residential Health Care
07.2024 - Current
- Assisted individuals with daily living activities to promote independence and quality of life.
- Developed personalized support plans tailored to individual needs and preferences.
- Monitored and documented client progress and behavioral changes consistently.
- Collaborated with families and healthcare professionals to ensure comprehensive care delivery.
Unit Supervisor
Compass Group USA
09.2023 - 04.2025
- Implemented policies and procedures, ensuring compliance from team members
- Monitored budgets, controlled expenses, and identified areas for cost savings
- Organized staff meetings to discuss updates, share best practices, and address concerns
- Developed staff schedules and ensured adequate coverage for all shifts
- Created reports on unit performance metrics and presented findings to upper management.
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Mentored team members, enhancing skills and promoting a collaborative work environment.
Office Assistant
Planned Parenthood
05.2022 - 09.2023
- Organized and maintained office files for easy retrieval.
- Handled high volume of incoming calls to successfully manage inquiries.
- Assisted staff with resources and paperwork to complete assignments.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Managed scheduling for patient appointments, ensuring efficient use of clinic resources.
Security Officer Supervisor
Dynamic Security Inc
02.2021 - 04.2022
- Defused conflicts and security issues through effective de-escalation and crisis management techniques
- Helped guests sign in upon arrival and sign out when exiting premises
- Warned persons of rule infractions or violations and apprehended or evicted violators from premises.
- Supervised security personnel to ensure adherence to safety protocols and operational procedures.
- Conducted routine inspections of premises to identify potential security risks and vulnerabilities.
Education
High School -
Central High School
Memphis, TN05.2018
Associate of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH12-2025
Skills
- Strategic Planning
- Workforce Planning
- Customer Focus
- Organizational Skills
- Decision Making
- Data Analytics
- Team Management
- Continuous Learning
- Customer Service
- Time management
- First aid and safety
- Behavior redirection
- Client support
Certification
CPR/1st Aid
Med Admin Certification
LANGUAGE
English Native
Spanish Intermediate
Timeline
Direct Support Professional
Capital City Residential Health Care
07.2024 - Current
Unit Supervisor
Compass Group USA
09.2023 - 04.2025
Office Assistant
Planned Parenthood
05.2022 - 09.2023
Security Officer Supervisor
Dynamic Security Inc
02.2021 - 04.2022
High School -
Central High School
Associate of Science - Criminal Justice
Southern New Hampshire University
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