Cortney Martin
White Bluff
Summary
A hard-working employee who thrives for helping others. Great communication skills, proficient with computers and problem solving. Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Surgery Scheduler
Ascension St. Thomas
08.2021 - Current
- Coordinated with facilities to set up surgeries for two Urogynecologists.
- Verified insurance coverage and obtained pre-authorizations.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Registered and verified patient records before triage with most up-to-date information.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Educated patients about surgeries and provided treatment plan documentation.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Updated daily operating room calendars with accurate appointment schedules.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Owner
Cookies by Cort
02.2019 - 11.2021
- Managed day-to-day business operations.
- Interacted well with customers to build connections and nurture relationships.
- Managed all money and payments from customers.
- Managed all schedules for orders.
Education
High School Diploma -
John Overton High School
Nashville, TNSkills
- EMR updating
- Obtaining authorizations
- Insurance verification
- Maintaining confidentiality
- Data entry proficiency
- Correspondence writing
- Pre-authorization management
- Great communication skills
- Following up with patients
- Educating patients
- Schedule coordination
- Calendar management
Timeline
Surgery Scheduler
Ascension St. Thomas
08.2021 - Current
Owner
Cookies by Cort
02.2019 - 11.2021
High School Diploma -
John Overton High School
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