Courtney Bartley
Red Boiling Springs
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Customer Service Representative
Cpc animal health
Lafayette
2024.10 - Current
- Answering phones
- Assisting customers in sales
- Billing/ invoicing
- Excel
- Picking and packing orders
- Greeting customers
- Keeping my work space clean and tidy to ensure organization
- Track shipments to ensure delivery
Certified Nursing Assistant
Gallatin Health Care
Gallatin
2021.08 - 2023.05
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records.
Certified Nursing Assistant
Westmoreland Care And Rehab
Westmoreland
2018.09 - 2021.08
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records.
Education
Penn Foster Career School
Scranton, PASkills
- Customer relationship management
- Billing and invoicing
- Order processing
- Excel data management
- Shipment tracking
- Customer assistance
- Product sales
- Inventory
- Effective communication
- Attention to detail
- Shipping and receiving
- Microsoft outlook
- Delivery scheduling
- Complaint handling
- Store maintenance
- Inbound and outbound calling
- Processing invoices
Timeline
Customer Service Representative
Cpc animal health
2024.10 - Current
Certified Nursing Assistant
Gallatin Health Care
2021.08 - 2023.05
Certified Nursing Assistant
Westmoreland Care And Rehab
2018.09 - 2021.08
Penn Foster Career School