Courtney Carter
Cookeville
Summary
Results-oriented professional with experience in team leadership and customer service at Vitamin Shoppe. Expertise in inventory optimization and staff training, driving significant operational efficiency improvements. Strong decision-making and time management skills ensure compliance with company standards while enhancing customer satisfaction.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Vitamin Shoppe
05.2023 - Current
- Supervised daily operations to ensure compliance with company policies and standards.
- Trained and developed staff on product knowledge and customer service techniques.
- Managed inventory levels, optimizing stock replenishment processes for efficiency.
- Resolved customer inquiries and complaints, improving overall satisfaction rates.
Delivery Driver
Uber Eats
04.2015 - Current
- Ensured timely deliveries while adhering to safety protocols and traffic regulations.
- Utilized GPS technology to optimize delivery routes and improve efficiency.
- Communicated effectively with customers to confirm order details and address inquiries.
Delivery Driver
DoorDash
06.2021 - 05.2023
- Cultivated strong relationships with local restaurants to ensure seamless order fulfillment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Warehouse Worker
FedEx
04.2019 - 08.2019
- Managed inventory control processes ensuring accuracy in stock levels and order fulfillment.
- Implemented safety protocols maintaining compliance with OSHA regulations and reducing workplace incidents.
- Conducted regular quality checks on incoming shipments to ensure product integrity and accuracy.
- Streamlined workflow processes leading to increased efficiency in picking and packing orders.
Education
High School Diploma -
Harpeth High School
Kingston Springs, TNSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff supervision
- Retail operations
Accomplishments
Employee of the month at Fedex June 2019
Timeline
Assistant Manager
Vitamin Shoppe
05.2023 - Current
Delivery Driver
DoorDash
06.2021 - 05.2023
Warehouse Worker
FedEx
04.2019 - 08.2019
Delivery Driver
Uber Eats
04.2015 - Current
High School Diploma -
Harpeth High School