Courtney Gaddy
Memphis
Summary
Dynamic and customer-focused professional with experience at Craft Axe Throwing, excelling in customer service and complaint resolution. Proven ability to enhance customer experiences through creativity and attention to detail while ensuring workplace safety. Skilled in POS systems and data entry, fostering teamwork and collaboration to drive operational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Craft Axe Throwing
Memphis, TN
03.2025 - Current
- Assisted customers in axe throwing techniques, ensuring safe and enjoyable experiences.
- Acted as a key holder while maintaining Cash/POS transaction procedures
- Supported team members in daily operational tasks, promoting efficient workflow.
- Maintained knowledge of alcohol, promotional bundles, and company rules and policies.
- Provided customer engagement through different methods (via phone, email, and face-to-face).
- Utilized data entry methods to input reservations and respond to business inquiries.
Education
High School Diploma -
White Haven High School
Memphis, TN05.2024
Skills
- Customer service
- Workplace safety
- Creativity and innovation
- Complex Problem-solving
- Teamwork and collaboration
- Attention to detail
- Complaint resolution
- POS systems
- Data entry
Certification
Tennessee Server Permit (ABC License) - Exp. 05/2027
Timeline
Team Member
Craft Axe Throwing
03.2025 - Current
High School Diploma -
White Haven High School