Courtney Harlow
Ooltewah
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
16
16
years of professional experience
Work History
Certified Medical Assistant
Chattanooga Allergy Clinic
Chattanooga
09.2024 - Current
- Assisted physicians in allergy testing and patient evaluations.
- Prepared examination rooms and maintained cleanliness standards.
- Administered immunotherapy injections to patients under supervision.
- Educated patients on allergy management and treatment options.
- Managed patient records using electronic health record systems.
Owner/Director of Operations
GRC Motorsports LLC
Orlando
07.2020 - 11.2023
- Reviewed legal documents related to business operations.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Provided direction and guidance to employees.
- Developed strategic plans to increase profitability and efficiency.
- Ensured compliance with applicable laws and regulations related to business operations.
- Created marketing campaigns to attract new customers.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
Oncology Nurse
AdventHealth
Altamonte Springs
10.2014 - 11.2019
- Fostered positive relationships with patients by responding quickly to their needs while maintaining a professional demeanor at all times.
- Participated in research activities related to oncology nursing practice improvement initiatives.
- Communicated effectively with interdisciplinary team members about plan of care updates and changes.
- Monitored vital signs of cancer patients during treatments, adjusting medications accordingly.
- Administered prescribed medications including chemotherapy agents and monitored side effects.
- Facilitated patient transitions from acute care settings back into the home environment.
- Reviewed laboratory results for abnormalities and reported them to physicians for further investigation.
- Provided education regarding disease processes, medication management, symptom control and nutrition therapy to patients and families.
- Provided guidance to family members regarding end-of-life decisions related to advanced stages of cancer.
- Collaborated with multidisciplinary teams to create individualized plans of care for each patient.
- Maintained accurate documentation of patient assessments, changes in condition, treatments administered and progress notes in electronic health records.
- Performed nursing assessments and developed interventions based on the assessment findings.
- Assisted physicians in performing medical procedures such as biopsies, chemotherapy administration, and radiation treatments.
Medical Assistant
Southwest Internal Medicine Specialists
Orlando
08.2009 - 01.2014
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Administered injections, medications and treatments as directed by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Associate of Science - Nursing
Keiser University
Fort Lauderdale, FL08-2014
Associate of Science - Medical Assisting
Keiser University
Fort Lauderdale, FL08-2010
Skills
- Business Management
- Labor Relations
- Regulatory Compliance
- Quality Management Systems
- Customer Relations
- Data Entry
- Patient-focused care
- Phlebotomy
- Procedure Assistance
- Patient Flow Management
- Medical Terminology
- HIPAA Compliance
- Sterilization techniques
- Patient Assessments
- Communicating with patient families
- Calm and level-headed under duress
- Complex Problem-Solving
- Compassionate
- Professional Bedside Manner
- Sterile technique
Timeline
Certified Medical Assistant
Chattanooga Allergy Clinic
09.2024 - Current
Owner/Director of Operations
GRC Motorsports LLC
07.2020 - 11.2023
Oncology Nurse
AdventHealth
10.2014 - 11.2019
Medical Assistant
Southwest Internal Medicine Specialists
08.2009 - 01.2014
Associate of Science - Nursing
Keiser University
Associate of Science - Medical Assisting
Keiser University