Courtney Krebs
Bristol
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
Mike Adams State Farm
04.2021 - Current
- Developed and executed targeted marketing campaigns to enhance brand visibility and customer engagement.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
- Analyzed market trends and customer insights to inform strategic marketing decisions.
- Managed social media channels, increasing follower engagement through interactive content strategies.
Licensed Insurance Agent
Mike Adams State Farm
04.2015 - 07.2019
- Developed personalized insurance plans based on client needs and risk assessments.
- Conducted regular policy reviews to ensure coverage accuracy and compliance with regulations.
- Analyzed market trends to identify opportunities for product enhancements and client acquisition strategies.
- Coordinated office operations, ensuring smooth workflow and effective communication among departments.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Reconciled accounts payable and receivable ledgers to maintain accurate financial records.
Bank Teller
Wells Fargo
02.2014 - 04.2015
- Processed customer transactions with accuracy and efficiency.
- Balanced cash drawer daily, ensuring compliance with bank policies.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Trained new tellers on operational procedures and customer interaction protocols.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
Bachelor of Science - Social Work
East Tennessee State University
Johnson City, TN12-2024
Associate of Applied Science - Accounting
Northeast State Community College
Blountville, TN05-2021
Skills
- Microsoft Excel
- Bank reconciliation
- Ledger and journal entries
- Time management
- Data inputting
- Attention to detail
- Microsoft office
- Billing and invoicing
- Scheduling and calendar management
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Marketing Coordinator
Mike Adams State Farm
04.2021 - Current
Licensed Insurance Agent
Mike Adams State Farm
04.2015 - 07.2019
Bank Teller
Wells Fargo
02.2014 - 04.2015
Bachelor of Science - Social Work
East Tennessee State University
Associate of Applied Science - Accounting
Northeast State Community College