Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Overbey

Hermitage

Summary

Dedicated Home Health Specialist with a proven track record at CenterWell Home Health, excelling in patient care assessment and conflict resolution. Leveraged strong clinical judgment to reduce hospital readmission rates through effective discharge planning and follow-up care coordination, ensuring optimal treatment outcomes for patients with complex medical needs.

Overview

7
7
years of professional experience

Work History

Home Health Specialist

CenterWell Home Health
12.2022 - Current
  • Developed strong rapport with patients, fostering trust that contributed to successful treatment outcomes.
  • Managed challenging cases effectively by utilizing creative problem-solving skills in collaboration with team members.
  • Coordinated appropriate referrals for additional services based on individual patient needs or emerging concerns.
  • Collaborated with interdisciplinary teams to ensure comprehensive care for patients with complex medical needs.
  • Reduced hospital readmission rates by providing thorough discharge planning and follow-up care coordination.
  • Supported smooth transitions between acute care settings and the home environment by establishing strong working relationships with facility staff members.
  • Facilitated timely communication between patients, families, and healthcare providers to coordinate optimal care strategies.

Registered Nurse Case Manager

TriStar Summit Medical Center
02.2021 - 11.2022
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.

Registered Nurse

TriStar Hendersonville Medical Center
06.2018 - 03.2021
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.

Education

Bachelor of Science - Nursing

Cumberland University
Lebanon, TN
05.2018

Associate of Science - Nursing

Volunteer State Community College
Gallatin, TN
12.2014

Skills

  • Compassionate and Caring
  • Patient Condition Monitoring
  • Patient Care Assessment
  • Rehabilitation Assistance
  • Conflict Resolution
  • Discharge Assessment
  • Conflict Resolution
  • Decision Making and Problem Solving
  • Strong Clinical Judgment
  • Teamwork
  • Communication
  • Positive Team Building
  • Chronic Disease Management

Timeline

Home Health Specialist

CenterWell Home Health
12.2022 - Current

Registered Nurse Case Manager

TriStar Summit Medical Center
02.2021 - 11.2022

Registered Nurse

TriStar Hendersonville Medical Center
06.2018 - 03.2021

Bachelor of Science - Nursing

Cumberland University

Associate of Science - Nursing

Volunteer State Community College
Courtney Overbey