Courtney Spence
Chattanooga
Summary
Business development professional with track record of driving growth and uncovering opportunities. Skilled in strategic planning, market analysis, and client relationship management. Strong emphasis on team collaboration and achieving results, adapting seamlessly to changing demands. Known for leadership, negotiation, and effective communication skills.
Overview
5
5
years of professional experience
Work History
Business Development Executive
Compass Logistics
02.2024 - Current
- Identify and qualify new business opportunities through research, networking, and prospecting
- Develop and maintain relationships with potential clients and existing clients
- Collaborate with the sales team to develop proposals and presentations that align with clients' business needs and objectives
- Participate in industry events and conferences to promote the company and build relationships with potential clients
- Managed and nurtured relationships with key clients, leading to the successful negotiation and closure of several high-value contracts
- Conducted market analysis and competitive research to identify emerging trends, optimizing the company’s growth strategy and improving service offerings
- Collaborated with cross-functional teams (sales, operations, and marketing) to ensure seamless integration of new business initiatives, improving operational efficiency
- Delivered presentations to C-suite executives and stakeholders, showcasing new business opportunities and market insights
- Monitored industry regulations and market dynamics to provide clients with cutting-edge solutions and ensure compliance with all relevant standards.
Account Manager
Max Trans Logistics
06.2022 - 02.2024
- Generate leads and attract new prospects to develop a sales pipeline
- Book orders with carriers
- Provide customers with shipping quotes
- Maintain current knowledge of market trends in transportation marketplace
- Collaborate with shippers, carriers, and dispatchers to manage scheduled collections and drop-offs
- Trained employees on Account Management
Staff Accountant
01.2022 - 06.2022
- Responsible for "approved - JRB" board in Renova for our drayage and domestic divisions
- Ensured invoices are going out in a timely manner, are correct, contain the proper documentation and have accurate billing contacts
- Assisted in special invoicing projects as directed by AR Manager Created SOP for our invoicing team on the AR side of accounting Trained/Mentored new hires joining our invoicing team.
Core Broker Representative
Unum
08.2020 - 10.2021
- Resolve broker compensation issues; enroller licensing and appointment issues; and website administration issues either independently or with guidance from more experienced team members Respond to inquiries and service requests from brokers, field offices, enrollment firms, and other Home Office business partners
- Research and respond to customer requests with timely and accurate information
- Identify and share process improvements to enhance customer service
- Work effectively and collaboratively with business partners to ensure service standards and customer needs are met
- Historical and current broker compensation arrangements
- Systems used to administer broker licensing, appointing and contracting Licensing and appointing state rules and guidelines.
Education
High School Diploma -
Bradley Central High School
Associate of Business Administration -
Southern New Hampshire University
Bachelor's degree - Business Administration And Management
Strayer University
05-2023
Skills
- Brand Management
- Sales tactics
- Client acquisition
- Team Training
- Operations
- Account Management
- Sales and marketing
- Team leadership
- Customer service
- Decision-making
- Relationship building
- Business development and planning
- Team collaboration
- Sales expertise
- CRM platforms
- Market trend analysis
Timeline
Business Development Executive
Compass Logistics
02.2024 - Current
Account Manager
Max Trans Logistics
06.2022 - 02.2024
Staff Accountant
01.2022 - 06.2022
Core Broker Representative
Unum
08.2020 - 10.2021
High School Diploma -
Bradley Central High School
Associate of Business Administration -
Southern New Hampshire University
Bachelor's degree - Business Administration And Management
Strayer University
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