Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Swift

Chuckey

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

12
12
years of professional experience

Work History

Restaurant Co-Owner/ Manager

Pop's Place
06.2019 - Current
  • Oversaw facility maintenance tasks to ensure a safe and comfortable dining experience for all guests.
  • Collaborated with co-owner on daily operations, ensuring a cohesive management approach to maximize business success.
  • Managed finances for optimal budget control, reducing unnecessary expenses and maximizing profit margins.
  • Fostered a positive work environment by promoting open communication among team members and encouraging professional growth opportunities.
  • Adapted menu offerings seasonally based on customer preferences and availability of fresh ingredients, resulting in dynamic menu options.
  • Implemented efficient inventory management systems, minimizing waste and maintaining accurate stock levels.
  • Utilized social media platforms effectively as part of marketing strategy for wider audience reach generating higher foot traffic into establishment.
  • Established strong relationships with local suppliers for access to fresh ingredients at competitive pricing structures.
  • Successfully navigated challenging periods by employing creative problem-solving strategies to maintain a thriving business amidst industry fluctuations.
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily activities of restaurant and several employees.
  • Oversaw food preparation and monitored safety protocols.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Wait Staff Member

Amigos Mexican Restaurant
09.2018 - 12.2021
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
  • Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Wait Staff Member

Farmer's Daughter Restaurant
06.2013 - 09.2018
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.

Education

High School Diploma -

David Crockett High School
Jonesborough, TN
05-2016

Skills

  • Operational efficiency
  • Health regulations
  • Employee scheduling
  • Budget planning
  • Adaptability and flexibility
  • Money handling
  • Calm and pleasant demeanor
  • Task prioritization
  • Small business operations
  • Health code compliance
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Reliable and responsible
  • Attention to detail
  • Multitasking

Timeline

Restaurant Co-Owner/ Manager

Pop's Place
06.2019 - Current

Wait Staff Member

Amigos Mexican Restaurant
09.2018 - 12.2021

Wait Staff Member

Farmer's Daughter Restaurant
06.2013 - 09.2018

High School Diploma -

David Crockett High School

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Courtney Swift