Led strategic initiatives to enhance team performance and operational efficiency.
Overview
14
14
years of professional experience
Work History
CFO
Smithey’s Construction
Powell, TN
06.2023 - Current
Spearheaded financial strategy and risk management initiatives to drive profitability and ensure sustainability.
Implemented comprehensive budgeting processes to align with organizational goals and improve resource allocation.
Oversaw financial reporting accuracy, ensuring compliance with regulatory standards and internal policies.
Led cross-functional teams in identifying cost-saving initiatives that optimized operational efficiency.
Payroll
Inventory
Purchasing materials and deliveries
Sales Team Manager
Belk West Town Mall
07.2021 - 06.2023
Meet or exceed area sales goals through the training, coaching and managing of sales associate staff. Ensure that sales associates understand the stores selling expectations.
Drive the total Customer Experience through in store and Omni sales, through team performance.
Motivate and coach sales associate to meet or exceed credit goals. Improve team performance by identifying the need for corrective action
Ensure shrinkage control in areas through continual training and management
Drive National Sales Events by assuring attainment of sales team goals. Ensure that sales associates clearly understand the importance of pre-sale events.
Ensure team is maintaining audit and Asset Protection standards
Maintain a high level of of team engagement. Provide efficient,timely communication of policies and other information.
Supervise and manage the customer service experience in assigned departments.
Operational management:receiving, processing and placement of merchandise.
Recruit, interview, select and retain quality associates and ensure all positions are filled in a timely manner.
Open and close the store. Ensure all registers were balanced and deposits secured.
Ensure team uses safety equipment at all times in accordance with OSHA regulations.
Resolve customer issues
Direct sale sets and signing
General Manager
Wild Wing Cafe Powell, TN
Powell, TN
11.2017 - 07.2021
Oversee day-to-day operations
Managed the business aspects of the restaurant such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, monitoring finances, and setting goals.
Set policies and processes
Oversee recruitment and training of new employees
Scheduling employees and managers to ensure shifts had proper coverage
Evaluate and improve operations and financial performance
Prepare regular reports for Director of Operations
Ensure staff follows health and safety regulations
Planning and taking part in promotional events.
Effectively communicated with vendors in regards to price changes and product availability.
Maintained financial records
Managed AP / AR accounts
Employee evaluations and establishing pay rate
Control cost and minimize waste
Completed payroll for ninety employees
Ensure team stayed within Health Department guidelines
Administrative Assistant
FCB Ventures
02.2012 - 11.2017
Managed and monitored daily banking activities
Managed all AR / AP accounts
Onboarding of new employees including all new hire paperwork and drug screening
Managed contact with all current and potential contract clients
Visited work sites to ensure all safety and health regulations were being met
Audited all expenses
Education
Associate of Science -
Virginia College
Skills
Assisted in making data-driven decisions to enhance outcomes
Supported sales coaching initiatives to improve team performance
Facilitated training sessions for sales teams to boost skills
Communicated effectively in verbal and written formats
Key Qualifications
I have relevant experience in management, quality control and strategic planning.
I have over a decade's experience in management, and excel at hiring the right people and building effective teams.