Crystal Anglin
Memphis
Summary
Experienced leader with a proven track record of success in driving efficiency and improving operations. Demonstrated ability to lead teams, resolve complex problems, and develop innovative strategies to increase profitability. Consistently exceeds performance goals and delivers outstanding customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Zips Car Wash
07.2024 - Current
- Engage with customers in a friendly manager
- Interacting with customers selling and promoting Unlimited Wash Club
- Safely load every vehicle with clear hand signals and a bright smile
- Follow proper winter protocols
- Performing open and closing procedures
- Scheduling
Assistant Manager
Bryant's breakfast
08.2016 - 05.2023
- Restaurant assistant manager I assisted in managing daily operations
- I supervise the team to ensure customer service, quality operations, food safety and health code compliance, and inventory management
- Supervised and coached team members to provide excellent customer service
- Maintain efficiency in food preparation and delivery
- Train team members to sustain and uplift restaurant quality standards
- Support robust communication between management and team members
- Support financial management with cash control and cashiering supervision
- Maintain appropriate inventory levels to prevent stockouts
- Monitor and maintains compliance with cleaning and sanitation procedures
Shift Leader
Car Wash USA Express
03.2017 - 04.2021
- Provide training and oversight to site employees and provide general operational guidance; serves as role model to other team members
- Assist the Site Manager with overall operation of the site; may execute open and close duties as per prescribed procedures
- Provide customers with information and benefits of our subscription/membership programs
- Ensure policies, practices and procedures are understood and followed
- Work safely and reports safety or maintenance issues to management
- Maintain cleanliness of work environment and inventory
- Provide excellent customer service
- Assist the customer in selecting menu options and process payment for services
- Performed Crew Member duties as needed to ensure quality and timely customer service
- Guide cars onto the track with a focused, pleasant, and competent demeanor
- Performed visual inspections of the condition of each vehicle prior to entering the tunnel
- Become a subject matter expert on wash methods, safety, inspection, and maintenance, and apply that knowledge daily
Assembly Line Worker (seasonal)
Carrier
10.2020 - 12.2020
- Produces components by assembling parts and subassemblies
- Read and deciphers schematics, blueprints, and assembly instructions
- Positioned or align components and parts, either manually or with hoists
- Used hand tools or machines to assemble parts
- Conducted quality control checks
- Cleaned and maintained work area and equipment, including tools
- Prepared work to be accomplished by studying parts lists and gathering parts, subassemblies, tools, and materials
Education
Associate Of Applied Science - Dental Assisting
Tennesse College of Applied Technology
Memphis, TN05.2019
High school diploma -
Kingsburg High School
Memphis, TN05.2017
Skills
- Communication
- Building relationships
- Visual inspection
- Mechanical aptitude
- Endurance
- Manual dexterity
- Time management
- Leadership
- Problem solving
Websites
Certification
- CPR
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Lead Sales Associate
Zips Car Wash
07.2024 - Current
Assembly Line Worker (seasonal)
Carrier
10.2020 - 12.2020
Shift Leader
Car Wash USA Express
03.2017 - 04.2021
Assistant Manager
Bryant's breakfast
08.2016 - 05.2023
High school diploma -
Kingsburg High School
Associate Of Applied Science - Dental Assisting
Tennesse College of Applied Technology
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