CRYSTAL MAUPIN
Johnson City
Summary
I was born and raised in East Tennessee. I attended University School on main campus from second grade through 12th grade. I also received two bachelors degrees from ETSU. I feel a presence of being at home when I am on campus. I believe my history with the campus has given me a large amount of ETSU pride and I love to show that off.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Manager
ETSU Quillen College of Medicine
03.2021 - Current
- I oversee all departmental operations as the Business Manger, these include supervising five staff members, creating proposals for grant submittals in ETSURge , helping in the preparation of budgets for the proposals, taking minutes from faculty meetings and research and mentoring committee meetings, I occasionally place purchase orders in voyager when needed if someone is on vacation or for a departmental event, I hold one of three procards in the department, I hire and train new staff members that fall under my supervision, I am the right hand of the department chair and perform many other duties as assigned.
Financial Management Analyst
ETSU Quillen College of Medicine
06.2016 - 03.2021
- I was promoted to my current position and reclassified to Administrative in June 2016 after taking on the additional responsibility of all of the departmental grants and accounts, while continuing to maintain my current job duties.
Information Research Tech I
ETSU Quillen College of Medicine
03.2013 - 06.2016
- I use Banner and EPRINTS by pulling information to balance and manage about half the grants, contracts and state accounts for the department. I use many detailed spreadsheets in the balancing process. I develop budgets for new grants at times, I also calculate estimates of how much money will be needed for specific things, such as salaries; and I process re-budgets to move money to the correct account codes. I work in EBUCS by processing orders, travel claims, and check requests. I also have the ability to approve orders when necessary. I was the backup time keeper/reviewer so I have experience with TRS as well.
Financial Services Assistant
ETSU Quillen College of Medicine
10.2011 - 01.2012
- I took a temporary position to fill in for a regular employee while she was on maternity leave. I answered phones, took messages, greeted students, and other basic secretarial duties. I also helped build a few spreadsheets and dealt with confidential information.
Server
Lone Star Steakhouse and Saloon
Johnson City, TN
02.2008 - 07.2008
- I waited on tables, took orders and put them into the computer. I also occasionally answered phones. I mostly tried to make sure the customer had a great dining experience.
Teller
Medical Center Credit Union
Johnson City, TN
02.2007 - 12.2007
- I balanced my teller drawer on a daily basis, I also answered phones and assisted customers with deposits, withdraws, payments, transfers, etc... I was in charge of new accounts. This consisted of opening most of the new accounts, making folders for all new accounts, pulling credit reports, and sending thank you notes to the new customers. I processed the overdrafts and contacted customers regarding negative account balances.
Teller
State of Franklin Savings Bank
Johnson City, TN
09.2002 - 01.2007
- I was responsible for the basic teller duties as well as opening and closing accounts including IRAs. I was also in charge of balancing the vault and the ATM on a rotating monthly basis. For the last year that I was at State of Franklin Bank I was the acting head teller. I would make the work and lunch schedule for the other tellers, process the overdrafts, and I was in charge of auditing the teller drawers on a monthly basis. I was also able to override transactions when there was a need.
Education
BBA - Accounting
East Tennessee State University
Johnson City, TN05-2019
BBA - Finance
East Tennessee State University
Johnson City, TN08-2005
Skills
- Dedicated worker
- Fast learner
- People person
- Project management
- Data confidentiality
- Staff management
- Staff training
- Financial management
- Decision-making
- Customer service
Certification
Certified Administrative Professional (CAP) Certification 2016
Timeline
Business Manager
ETSU Quillen College of Medicine
03.2021 - Current
Financial Management Analyst
ETSU Quillen College of Medicine
06.2016 - 03.2021
Information Research Tech I
ETSU Quillen College of Medicine
03.2013 - 06.2016
Financial Services Assistant
ETSU Quillen College of Medicine
10.2011 - 01.2012
Server
Lone Star Steakhouse and Saloon
02.2008 - 07.2008
Teller
Medical Center Credit Union
02.2007 - 12.2007
Teller
State of Franklin Savings Bank
09.2002 - 01.2007
BBA - Accounting
East Tennessee State University
BBA - Finance
East Tennessee State University
Other Experience
I was a Notary for the State of Tennessee for 5 years, when my term expired, I was no longer working and did not feel the need to renew it.
Awards
2022 Biomedical Sciences Staff Award
2022 ETSU Distinguished Staff Award
2026 Biomedical Sciences Graduate Program - We'd be Lost Without You Award