Crystal Wilson
Memphis
Summary
Compassionate and detail-oriented professional with experience at Comfort Keepers Home Care, skilled in medical terminology and emotional support. Proven ability to enhance patient comfort and collaborate effectively with healthcare teams, ensuring optimal outcomes. Strong communicator committed to delivering high-quality care and maintaining meticulous documentation of vital signs. Comprehensive understanding of phlebotomy techniques and procedures.
Proficient in performing venipunctures and capillary punctures. Knowledge of medical terminology and human anatomy. Strong attention to detail and ability to accurately label and record specimens. Familiarity with infection control protocols and safety guidelines. Excellent communication and interpersonal skills. Ability to work efficiently under pressure while maintaining patient comfort.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Comfort Keepers Home Care
08.2023 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Demonstrate teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Enhanced patient comfort by providing compassionate and attentive care.
- Promote a positive patient experience by actively listening and empathizing with their needs and emotions.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Armed Security Officer
Clarion Security
02.2022 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots, and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism. Completed full building and grounds patrols to spot and investigate concerns.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
Receiving Clerk
Agilent Technologies Inc.
12.2020 - 02.2022
- Maintained a tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in the warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Optimized storage space utilization by arranging received items strategically within designated areas of the warehouse.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
- Compare shipping orders and invoices against contents received to verify accuracy.
Education
Certificate - PHLEBOTOMY
Professional Health Allied
Memphis, TN01-2025
High School Diploma -
CORNOR STONE CHRISTIANE SCHOOL
MEMPHIS TN05-2007
Skills
- Medical terminology
- Vital signs documentation
- Written and verbal communication
- Emotional support
- Venipuncture and Blood Collection
Certification
- Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA).
Timeline
Patient Care Assistant
Comfort Keepers Home Care
08.2023 - Current
Armed Security Officer
Clarion Security
02.2022 - Current
Receiving Clerk
Agilent Technologies Inc.
12.2020 - 02.2022
Certificate - PHLEBOTOMY
Professional Health Allied
High School Diploma -
CORNOR STONE CHRISTIANE SCHOOL
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