Cullen Surles
Smyrna
Summary
Motivated and dedicated junior IB Diploma candidate with strong leadership skills and a passion for law, social justice, and technology. Customer service and team collaboration experience, with a proven track record of academic excellence and extracurricular leadership. Seeking opportunities to expand skill set in a professional and educational environment.
Overview
2
2
years of professional experience
Work History
FOH Pacesetter
Chick-fil-A
06.2024 - Current
- Delivered high-quality customer service in a fast-paced environment, consistently meeting and exceeding customer satisfaction goals
- Supported team operations by collaborating with coworkers to maintain an organized and efficient workspace
- Assisted in training new employees on customer service standards and operational protocols
Team Member
Stones River Concession Stand
08.2023 - 11.2024
- Provided food and beverage service to patrons, maintaining high standards of cleanliness and customer service
- Collaborated with team members to ensure timely and efficient service during high-volume events
Education
IB Diploma Candidate -
Oakland High School
Murfreesboro, TN05-2026
Skills
- Customer Service: Skilled in providing friendly, efficient service with a focus on customer satisfaction
- Leadership and Teamwork: Proven leadership through roles in Beta Club, DECA, and Student Council
- Time Management: Balances rigorous IB coursework, work commitments, and extensive extracurricular involvements
- Problem Solving: Effective at assessing challenges and finding solutions under time constraints
- Positive Attitude: Always eager to help when necessary!
- Communication: Strong interpersonal skills, able to connect with diverse groups and build positive relationships
- Teamwork and Collaboration
Extracurricular Activities
- Junior Class President, Elected to represent and advocate for the junior class, organizing events and fostering school spirit.
- Tennessee Beta Club, State Senior Presidential Candidate, running with the theme 'Smile with Surles.' Organized and led a campaign to connect with and inspire peers across the state.
- DECA, Vice President of Membership; developed business skills and contributed to expanding membership and engagement.
- National Spanish Honor Society, Recognized for academic excellence and dedication to Spanish language studies.
- National Psychology Honor Society, Honored for commitment and achievement in psychology studies.
- Student Council, Actively engaged in school leadership and event organization.
- Varsity Tennis Team, Captain, demonstrating leadership and dedication while enhancing teamwork, endurance, and strategy.
- MLK Leadership Academy, experienced discussion on how to succeed with real world topics such as finance, career, and education.
Awards
- AP Human Geography Academic Excellence Award, 2022-23
- Certificate of Achievement for the IB Learner Profile Attribute of 'Thinker', 2023-24
- Academic Excellence Award in Personal Finance, 2023-24
- Placed top 3 at DECA District & State Competitions in Quick Serve Restaurant Management
Timeline
FOH Pacesetter
Chick-fil-A
06.2024 - Current
Team Member
Stones River Concession Stand
08.2023 - 11.2024
IB Diploma Candidate -
Oakland High School
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