Results-driven manager with a focus on customer service and collaboration. Proven ability to analyze feedback and implement improvements, leading to long-term growth and increased customer loyalty.
Overview
6
6
years of professional experience
Work History
Work Study Student
Carson-Newman University Printshop
Jefferson City, TN
08.2025 - Current
Operated printing equipment to produce high-quality materials efficiently.
Assisted in maintaining inventory of supplies and materials for print jobs.
Managed customer orders and provided exceptional service support.
Supported staff on special assignments and ad hoc projects.
Manager, Sales and Customer Support
DBA Lowcountry Variety Shop
Walterboro, SC
01.2022 - Current
Streamlined customer support processes, enhancing response times and satisfaction ratings.
Analyzed customer feedback to identify trends, driving continuous improvement initiatives.
Built relationships with customers and community to establish long-term business growth.
Analyzed customer feedback to identify trends, informing product offerings and marketing strategies.
Increased sales by developing and implementing effective sales strategies.
Sound Engineer
Agape Word Of The Promise Ministries
Yemassee, SC
01.2020 - Current
Operated audio mixing consoles for live events, ensuring high-quality sound production.
Collaborated with ministry leaders to design audio setups for various worship services and events.
Conducted sound checks and adjustments to optimize acoustics in diverse environments.
Trained volunteer sound technicians on equipment operation and best practices for event execution.