Summary
Overview
Work History
Education
Skills
Timeline
Generic

Curtis Magwood

Jefferson City

Summary

Results-driven manager with a focus on customer service and collaboration. Proven ability to analyze feedback and implement improvements, leading to long-term growth and increased customer loyalty.

Overview

6
6
years of professional experience

Work History

Work Study Student

Carson-Newman University Printshop
Jefferson City, TN
08.2025 - Current
  • Operated printing equipment to produce high-quality materials efficiently.
  • Assisted in maintaining inventory of supplies and materials for print jobs.
  • Managed customer orders and provided exceptional service support.
  • Supported staff on special assignments and ad hoc projects.

Manager, Sales and Customer Support

DBA Lowcountry Variety Shop
Walterboro, SC
01.2022 - Current
  • Streamlined customer support processes, enhancing response times and satisfaction ratings.
  • Analyzed customer feedback to identify trends, driving continuous improvement initiatives.
  • Built relationships with customers and community to establish long-term business growth.
  • Analyzed customer feedback to identify trends, informing product offerings and marketing strategies.
  • Increased sales by developing and implementing effective sales strategies.

Sound Engineer

Agape Word Of The Promise Ministries
Yemassee, SC
01.2020 - Current
  • Operated audio mixing consoles for live events, ensuring high-quality sound production.
  • Collaborated with ministry leaders to design audio setups for various worship services and events.
  • Conducted sound checks and adjustments to optimize acoustics in diverse environments.
  • Trained volunteer sound technicians on equipment operation and best practices for event execution.

Education

Bachelor of Science - Management

Carson-Newman University
Jefferson City, TN
05-2026

Skills

  • Excellent communication
  • Active listening
  • Creative thinking
  • Time management
  • Customer service
  • Customer communication
  • Teamwork and collaboration

Timeline

Work Study Student

Carson-Newman University Printshop
08.2025 - Current

Manager, Sales and Customer Support

DBA Lowcountry Variety Shop
01.2022 - Current

Sound Engineer

Agape Word Of The Promise Ministries
01.2020 - Current

Bachelor of Science - Management

Carson-Newman University
Curtis Magwood