Cynda Spann
Knoxville
Summary
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
TPC Medical
02.2023 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
- Actively participated in quality improvement initiatives aimed at enhancing overall patient experience within the clinic.
- Enhanced patient satisfaction with comprehensive pain assessments.
- Coordinated referrals to specialists when necessary for comprehensive patient care plans.
- Conducted research on emerging therapies for pain management, contributing to organizational knowledge and clinical practice improvements.
- Participated in continuing education opportunities to remain knowledgeable about advancements in the field of pain management.
- Input high volume of monthly invoices with consistent accuracy.
- Recorded deposits and reconciled monthly bank accounts.
Medical Receptionist
Dickson Medical Associates
01.2018 - 01.2023
Medical Receptionist
TOA
06.2011 - 12.2017
Receptionist
A1 Heating & Cooling
12.2009 - 06.2011
Education
Associates Degree In Mortuary Science - Funeral Service
John A Gupton College
Nashville, TN12.2009
Skills
- Patient scheduling management
- Medical practice operations
- Reception management
- Patient triage
- Adaptability in Fast-paced environments
Timeline
Medical Receptionist
TPC Medical
02.2023 - Current
Medical Receptionist
Dickson Medical Associates
01.2018 - 01.2023
Medical Receptionist
TOA
06.2011 - 12.2017
Receptionist
A1 Heating & Cooling
12.2009 - 06.2011
Associates Degree In Mortuary Science - Funeral Service
John A Gupton College
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